Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I was the second person in line for the day to get a quick oil change. The girl in front of me had the exact truck as me and was out over an hour before me. I was there for over 3 hours. On the paper th quick oil change. The girl in front of me had the exact truck as me and was out over an hour before me. I was there for over 3 hours. On the paper the sheet said it took 0.3 hours to do the oil change. I am absolutely convinced they forgot about my truck. I also asked if they could top off my coolant as it was low and they said it would be $275. What. More
I appreciate the timely service I was able to receive on the spot as a first time customer. the spot as a first time customer. More
Everything about the dealership was really nice. But I made an appointment using your AI to get an oil change and state inspection at twelve o'clock PM,the exact same time your service technicians g But I made an appointment using your AI to get an oil change and state inspection at twelve o'clock PM,the exact same time your service technicians go to lunch. So as a result of that I, had to come back at 1:00 PM to have my vehicle serviced which took three hours so I was there with my fiance in her wheelchair for four hours. Then I was given a estimate of over six hundred dollars to change a side marker light for the vehicle to pass inspection. Under duress, I ordered a pigtail for almost eighty dollars and was going to have to wait three to five days to get the bulb which was twenty dollars put in for five hundred dollars, an estimated two hours labor. Needless to say,I got the bulb and the pigtail for fifteen dollars at a parts store and had the work done for one hundred seventy dollars. I would have paid your service dept two hundred dollars if they would have done the work the same day I got the oil change and inspection. At least the reinspection only took less than an hour and your waiting room was great. More
Close to my home good service no long waiting get in and out. Thank you out. Thank you More
Service advisor was so awesome, addressed the issue that she hadn’t been able to address because of communication between her and myself. Service advisor talked with me regarding the situation and set up a she hadn’t been able to address because of communication between her and myself. Service advisor talked with me regarding the situation and set up a repair plan for the service after inspection. Cannot thank Tina and the Service Manager for helping me with this situation. Above and beyond my expectations. More
The service is fast. Easy to set up appointment. Polite staff. Discounts available for customers. Easy to set up appointment. Polite staff. Discounts available for customers. More
Always in and out quickly. Very nice and polite. Snacks and beverages are always available to the guests. Very nice and polite. Snacks and beverages are always available to the guests. More
Great service. The team wants to make sure your vehicle is fixed properly and in a timely manner. The team wants to make sure your vehicle is fixed properly and in a timely manner. More











