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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,834 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,834 reviews
January 24, 2022
I arrived at 8:30 they finished at 3:00 for a oil change. I was not happy. I was there the previous week and was told that they didn’t have a tech to do the oil change. I come from VB about a 40 minute drive I was not happy. I was there the previous week and was told that they didn’t have a tech to do the oil change. I come from VB about a 40 minute drive. More
by PUREPLAY1
Verified CustomerEmployees Worked With
Cynthia Rollins
January 24, 2022
I was 7th person in line for service and was out of there pretty quickly. Unfortunately if I was any later the wait would have been much longer. Next time I will arrive even earlier than the 0700 open to be pretty quickly. Unfortunately if I was any later the wait would have been much longer. Next time I will arrive even earlier than the 0700 open to be in and out faster More
by TJOHNS526
January 23, 2022
Service reps were courteous and knowledgeable. Service was efficient and timely. Service experience was pleasant, looking forward to return for routine maintenance. was efficient and timely. Service experience was pleasant, looking forward to return for routine maintenance. More
by FLSTITH
January 22, 2022
Very courteous took all my information service was completed in a timely manner oil change and inspection . I bought the vehicle here all departments worked together to make my new car buying experien completed in a timely manner oil change and inspection . I bought the vehicle here all departments worked together to make my new car buying experience great. This was the first car that I have purchased in sixteen years. Thank you. More
by WHSIFS
January 20, 2022
Was happy I didn't have to wear a mask and was allowed to wait for my oil change, supposed to be express, but I guess about 2 hours early in the morning isn't to bad wait for my oil change, supposed to be express, but I guess about 2 hours early in the morning isn't to bad More
by BOBBY54
Employees Worked With
Service Department
January 20, 2022
The customer service is top notch. Rosie in service made me feel like I made the right choice buying and having my car serviced at Southern. I had so many good things to say about Southern, that my mom just me feel like I made the right choice buying and having my car serviced at Southern. I had so many good things to say about Southern, that my mom just purchased a new 2022 vehicle from there also. While I hope not to have my car in for service for awhile, I feel confident in knowing Rosie and the rest of the team will look out for it's and my best interest. More
by miamplatz
Employees Worked With
January 20, 2022
Ecelent mechanical department and customer representives handeled issues smoothly.and timley. Even durning this covid issue with limited employees all has gone well handeled issues smoothly.and timley. Even durning this covid issue with limited employees all has gone well More
by CATALINO.MICHAEL
Employees Worked With
January 20, 2022
I have always found the personnel at this dealership ram Southern Dodge Norfolk Virginia to be very friendly and helpful in every aspect. Sam my service advisor is super. Southern Dodge Norfolk Virginia to be very friendly and helpful in every aspect. Sam my service advisor is super. More
by MKoceja
