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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
3,537 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,537 reviews
February 12, 2026
Since Michelle has been there, it is professional, organized and timely. I would not buy again from the sales dept. they were unhelpful, disorganized and appeared to be dishonest. organized and timely. I would not buy again from the sales dept. they were unhelpful, disorganized and appeared to be dishonest. More
by granolacruncher
Verified CustomerEmployees Worked With
Michelle is awesome. I don't know who did the work, but Michelle has been our rep for about a year now and she always makes sure we are taken care of and happy.
February 11, 2026
Came in for an oil change, tire rotation and engine flush. Check engine light among other lights came on while driving and I had to return to the dealership.... issue was addressed and fixed. flush. Check engine light among other lights came on while driving and I had to return to the dealership.... issue was addressed and fixed. More
by r.holmes
Employees Worked With
Heather
February 11, 2026
He really listened and took it care it by going to the manager to personally take care my issue and the manager took care of it quickly. The manager and Eddie made my day . I told a few people of how they manager to personally take care my issue and the manager took care of it quickly. The manager and Eddie made my day . I told a few people of how they helped me More
by DAQUEEEEEN
Employees Worked With
Eddie
February 11, 2026
It was quick and easy. Only negative didn't do any of recalls on vehicle. Only negative didn't do any of recalls on vehicle. More
by ray.raines
February 11, 2026
Service was very good. Part was not in. On backorder. So awaiting part. My part was placed on order. But service stated they would contact me when it comes in. Part was not in. On backorder. So awaiting part. My part was placed on order. But service stated they would contact me when it comes in. More
by james.hoodjr65
February 10, 2026
For me to have made an appointment, the wait time is ridiculous! This is unexceptable. ridiculous! This is unexceptable. More
by NISHAMOM11
Employees Worked With
February 10, 2026
Great customer service nice and clean facility. The work was done completely. an accurately.thank u The work was done completely. an accurately.thank u More
by DAQUEEEEEN
Employees Worked With
February 09, 2026
I really had a great experience with this dealership from start to finish with my sales person Adea who showed me a few cars and was very patient and understanding and was able to get me exactly what I want start to finish with my sales person Adea who showed me a few cars and was very patient and understanding and was able to get me exactly what I wanted to the finance person Mr. Keyshawn who helped me understand the numbers and the warranties that I purchased to the assistant GM who helped work the deal Mr. Terrance thank you all so much I will be back for my next car More
by Edward Holmes
Employees Worked With
Adea
