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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,840 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,840 reviews

January 24, 2025

The people I interacted with were Very friendly. However the service took way longer than expected. The reason why was not communicated. More

by lbarnett85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Jan 24, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

January 24, 2025

Wonderful dealership with outstanding customer care. Tina was so helpful in keeping me updated with my vehicles progress. More

by dgunter553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 24, 2025

Have not hear from the dealership since the car was towed to the dealership. I do not know the process of the vehicle. More

by Kaylasteverson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Kayla. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

January 24, 2025

Service was great,wait time was a little long,however they were good,thank you More

by janelthorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with this feedback.

January 23, 2025

Heather in the express service department was a pleasure to work with. Cheerful and courteous. I highly recommend this dealership due to her taking the stress out of vehicle repairs and maintenance. Great e More

by smtmvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather... in Express
January 23, 2025

Bought here 4 years ago. Dealer provides free state inspection and oil changes, they always take care of me in a timely manner. More

by msn_pilot4him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 23, 2025

It was. Bad this. Time. They leaked oil 🛢 my car was dripping. It stopped eventually More

by DARRELL_LASSITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Chalkley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Darrell. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 22, 2025

Excellent help with kind and respectful customer service. Fantastic staff and vehicles available in a timely manner. More

by jgill7313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby McDannold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Tina is fantastic! She always followed up and never left me hanging. Ernest was also very friendly and professional. More

by aasmythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

The service dept has always been honest in what our vehicle needs. I have never felt like I was getting ripped off by them. More

by TMORRIS561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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