Southern Dodge Chrysler Jeep Ram FIAT

I’ve had a great experience with the service department for my 2024 Jeep Grand Cherokee. The staff was professional, communicated well throughout the visit, and made the entire process smooth and stress-fr for my 2024 Jeep Grand Cherokee. The staff was professional, communicated well throughout the visit, and made the entire process smooth and stress-free. My vehicle was finished in a timely manner, and I appreciated how friendly and knowledgeable everyone was. More

The service was fast and accurate. Spot on recommendations. Pricing was far. This was a great experience. Spot on recommendations. Pricing was far. This was a great experience. More

Too expensive for the work. Never kept me informed. The phone service is horrible no call backs. The tech and advisor was hard to get in contact with. My van was in worse condit Never kept me informed. The phone service is horrible no call backs. The tech and advisor was hard to get in contact with. My van was in worse condition then it went in. More

easy to get an appointment and evaluation of an issue Mark Baillio also assisted in getting our appointment everyone was friendly and efficient Mark Baillio also assisted in getting our appointment everyone was friendly and efficient More

This was one of the best service that I’ve had in a while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was pleased. I hope it only gets better from here. Thanks! 😊 More

Fast, easy, friendly They made everything so easy. Sent message before visit, letting you know exactly what to do when you arrived. Everyone was friendly and helpful. Nice area to wait in. Work was co Sent message before visit, letting you know exactly what to do when you arrived. Everyone was friendly and helpful. Nice area to wait in. Work was completely promptly. More

Tina was so helpful with getting my van back to us quickly, great customer service quickly, great customer service More

I received a scheduled state inspection The service was respectful. The waiting room was clean and orderly. No complaints. respectful. The waiting room was clean and orderly. No complaints. More

the advisors were very helpful and the mechanics did a good job on my car. good job on my car. More

The service department had my vehicle for a full week for a basic service and oil change. When I reached out to the service advisor to arrange pickup (after 6 days in the shop) they told me my vehicle hadn't a basic service and oil change. When I reached out to the service advisor to arrange pickup (after 6 days in the shop) they told me my vehicle hadn't been brought in for the oil change yet. After trying to coordinate pickup, they lost my keys and sent me to the sales floor to get them (sales had to go back to service to find the keys hanging on the service rack). They also erased all my settings, set my screen language to Italian, hit a pole leaving a dent and scratches on my rear side panel (not disclosed to me), failed to do part of the requested service, and missed a recall. More