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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,835 Reviews
Call Service Center (757) 855-2277

1,835 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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May 20, 2025

The service department staff was very polite and professional during the service of my vehicle. More

by kristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and Heather in Express Dept
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May 19, 2025

I had a appointment with my van. Came on time and they called me 2 days before to confirm and confirm a rental. I came today and got no rental or service. The girl was rude. More

by Wmw9013
Recommend Dealer
No
Employees Worked With
Idk white young girl
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May 19, 2025

My wife fell while on premises. Your staff was helpful, courteous, and caring. It eased my mind. More

by Lillyjimdan
Recommend Dealer
Yes
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May 16, 2025

Great customer service and service was on time. Love coming to this one spot that make sure I know everything before leaving. More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2025

Love them they were really nice didn't take long would go there again thank you More

by grayrobin408@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2025

They guys were great about letting me know when the best time to come by is. They were professional, courteous, and friendly throughout More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I, can’t, remember
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May 15, 2025

Customer service was excellent and Haylee always kept me updated on my vehicle. Will return if I need anything done for my vehicle. More

by Iriosjr
Recommend Dealer
Yes
Employees Worked With
Haylee
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May 16, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 15, 2025

this is the best place for service you can not beat the treatment you get. More

by UPSBANKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 15, 2025

The service staff including the consultants and the mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. More

by jshoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Medlin
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May 16, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2025

Service writer (Haley) was awesome. Kept me updated throughout the entire process and my vehicle was ready on time. More

by monroerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
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