Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,802 Reviews

1,802 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
April 30, 2025

I was disappointed that the dealership did not have a rental car available. The communication and service is and was top notched. This is the only dealership that I trust with my vehicle. More

by iamautry
Recommend Dealer
Yes
Employees Worked With
Kenneth
April 30, 2025

Always seem to find a way to get it done, Cameron, Justin, Loren and Haylee do a fantastic job More

by dabarton20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin our salesman
April 30, 2025

They provided excellent services and with smiles on their faces. The work was performed flawlessly in a timely manner. It was a pleasure to work with both of them and I plan to be back for more service whene More

by roadrunner9501
Recommend Dealer
Yes
Employees Worked With
Caitlin and Rene
April 30, 2025

I was told my car would be in for servicing until the end of the business day but my service advisor was able to get me in and out in less than 5 hours for oil change, state inspection and tire rotation. Als More

by Bre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

What I kike about Southern Dodge is that they tell you exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what yo More

by markufford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Hard to call in to get to talk to anyone. My car was forgotten about. More

by mstrickland81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Everything was just. They just forgot to put a new sticker on my windshield after oil change More

by JAMIE.GOOCH
Recommend Dealer
Yes
April 27, 2025

Not professional no good customer service will not come back there no more there are no mechanics they just technician More

by Clifton p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

It took 3 days to get the vehicle back. The cost of running a diagnostic is expensive and the problem wasn’t even fixed More

by gomezch724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

It was great. Work completed well and on time. Communication was great. It was great. Work completed well and on time. Communication was great. It was a stress fre More

by KENT.BEACHY
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
1
...