Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,917 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Work was accomplished in a timely manner. I was accomplished correctly the first time and professionally I was accomplished correctly the first time and professionally More
Service tech never reached out to me I had to physically go up there with an attitude every customer was mad including me and they still haven't ran the diagnostic on it . This place is ridiculous I don't t go up there with an attitude every customer was mad including me and they still haven't ran the diagnostic on it . This place is ridiculous I don't think they replaces everything they charged me for bu that goes without saying overall I don't think I'm coming back More
Katie is by far the best words can’t express how much she takes care of her customers service is always fast and reliable thank you dodge family takes care of her customers service is always fast and reliable thank you dodge family More
Excellent service and professionalism occurred throughout the experience while getting maintenance done on my vehicle. the experience while getting maintenance done on my vehicle. More
Helpful and courteous staff members fast service with short wait time Thank you job well done short wait time Thank you job well done More
She was very pleasant, friendly, and gave clear information. I had a concern about the status of my car and she was very receptive and apologetic. information. I had a concern about the status of my car and she was very receptive and apologetic. More
The dealership was very clean and the service advisor was okay. The service advisor sent me to one location and when I got there the service advisor there sent me back to the first location. There was a lot okay. The service advisor sent me to one location and when I got there the service advisor there sent me back to the first location. There was a lot of back and forth. More
Service was great! Haylee was awesome! Couple down falls is they changed my oil didn’t reset the oil life. Rotated my tires and one of my chrome simulator caps came off Haylee was awesome! Couple down falls is they changed my oil didn’t reset the oil life. Rotated my tires and one of my chrome simulator caps came off on the way home. But I called Haylee and she ordered me a new one. Overall good service More
I was given an early morning appointment for the next day, I was in and out day, I was in and out More
Did not fix my truck correctly and spent over $800 for one injector. Had to take it to another shop to get it diagnosed again. They said the check engine light was on again from a faulty install. Took it one injector. Had to take it to another shop to get it diagnosed again. They said the check engine light was on again from a faulty install. Took it back to the dealer and they fixed it but did not pay for my second diagnosis or give a discount on the first install. It took them 2 days to fix it the second time. Did not provide a loaner car and wasted about 8 hours of my time. I am self employed and this mess cost me over 10k in lost revenue. More