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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,820 Reviews
Call Service Center (757) 855-2277

1,820 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 28, 2022

Always friendly, informative employees, would not take any where else for service. Bought it there and take both cars there for service. More

by ellispr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Samuel Vanderslice
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Feb 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 27, 2022

The service department was very friendly and immediately helped me resolve the issue with my vehicle. More

by recollins27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department
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Feb 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 26, 2022

Its clean a safe. I do not talk a lot. there for take what you got. More

by Wolfllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know a name.
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Feb 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 25, 2022

Service is ok but could be better. Reps are nice though. Hard getting through to someone More

by MRSNLD38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your feedback. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (MRSNLD38). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

February 24, 2022

My experience is always great. Service advisor is awesome and keep me informed on everything going on. More

by MAC706CI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 22, 2022

Very good customer service good shuttle service and very through on their diagnostic of my vechicle More

by L.johnson2587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 22, 2022

I have had my vehicle serviced here a couple of times now since buying it. The team is great! Always fast, efficient and polite. Definitely worth my hour and a half drive! More

by jones.kayla.grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keagan
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Feb 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 20, 2022

It was a very great service and has very nice employees that are not rude to you and very respectful More

by TREMAYNE0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin carr
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Feb 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 20, 2022

Very fast and efficient experience as always! Also convenient to my house. Will always recommend the staff is great as well. More

by NANAGRUL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 20, 2022

The very best experience I have had in many years. The professionalism and honest answers is second to none. More

by KLOVEBUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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