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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,835 Reviews

1,835 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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May 13, 2025

No complaints from me. The service was fine. It always nice to have a good service department where you purchase your vehicle. More

by RICHUSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

I paid for a service I wasn’t expecting to pay. They couldn’t find a problem and cleared the code. The same code came back 2 days later and I’ve tried a handful of times to get in contact with the More

by gomezch724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember
May 12, 2025

The communication is way off. Nobody let you know any updates with your vehicle then when you call nobody answer the phone. More

by shawandabarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley More
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Great sales experience with James the sales man and Katie in finance. Would highly recommend More

by kencascella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby McDannold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Express lane service is great. Efficient service with good communication. I recommend using this service. More

by JLECREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

It was quick and efficient It was convenient and it was quick and fast and quick and fast More

by ackatkal
Recommend Dealer
Yes
May 10, 2025

I was fail for wipers, but the paperwork said passed I replaced them myself and came back More

by ew0202
Recommend Dealer
No
May 09, 2025

They were very quick and started on the car right away. Will definately bring my truck back. More

by cehains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2025

I have no problem at all they always get the job done no matter what.. More

by coconutj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

The service writer was very courteous and informative. Y'all exceeded my expectations. You now are my auto mechanic! Thanks for everything More

by Coastal Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!