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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
2,067 Reviews

2,067 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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March 08, 2025

The car was taken in quickly. All requested service was completed and car was released within 2 hours. More

by earlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I’m pleased with the new front desk person Haylee. Appreciate her attentiveness and professionalism. More

by chrisbythebay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Customer service was great but techs couldn’t ID the rocking motion and pooh pood my recommendation to check the shocks. I drive it, I know what I feel. More

by MKVAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Great service and excellent customer service from the team. Thank you for your service and support. More

by pvo33btw112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I think they are not good to diagnose the car problems because my car was at the dealership for a about a week since last week when I got my car back I had a same problem again i hope this time they can p More

by MINASALAR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I like the video from the tech. My questions were answered promptly. Ashley was awesome! More

by rustedroot1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Very quick getting the oil change completed. Service advisor was very friendly and knowledgeable. Great More

by edward.britt
Recommend Dealer
Yes
March 06, 2025

Great customer service but unable to diagnose a very noticeable vibration while driving down the highway. More

by ddeitenbeck
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

I was scheduled for appt at 730 but techs don't get there til 830 More

by CHRISTINA.RID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
March 05, 2025

They did good work and got it done super fast, within two days, but very expensive More

by brayb319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
4.0
This rating includes all reviews, with more weight given to recent reviews.
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