Southern Dodge Chrysler Jeep Ram FIAT - Service Center

This was my first time using “Express Service “. Coming in at 4 pm for an oil change. Heather Druin kindly explained that I could leave it over night, it would be ready first thing in the morning ( Coming in at 4 pm for an oil change. Heather Druin kindly explained that I could leave it over night, it would be ready first thing in the morning ( well in time for me to make it to work ). She explained all the services that were coming up and the approximate price. Fact it was ready by 8 am. My steering wheel locked when I got in my car. Heather saved the day by teaching me how to unlock it. Thankfully I made it to work in plenty of time. More

My engine warning light came on less than 25 miles from leaving the dealership, same thing happened after last oil change, very unhappy leaving the dealership, same thing happened after last oil change, very unhappy More

Great fast and trustworthy service! Only one place I trust with my vehicles. Good Job! Only one place I trust with my vehicles. Good Job! More

They aim to please. Very accommodating, helpful, friendly service. They were able to finish the service in a timely manner. Very accommodating, helpful, friendly service. They were able to finish the service in a timely manner. More

The work that was conducted did not solve the problems for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a half. More

Was not to happy on this last visit because of an emergency my service advisor was called away and my car sat unworked on for 3 days and I had a 7am appt on Wed & my car was not worked on until the f emergency my service advisor was called away and my car sat unworked on for 3 days and I had a 7am appt on Wed & my car was not worked on until the following Tuesday. I did not find out anything until Friday. Wasn’t happy at all the way this was handled along with a very unpleasant cashier supervisor when asked a question about when the cost to evaluate my issue wasn’t removed once the work was done ($2000+) I am a loyal long time customer and was very disappointed with the way this was handled… I should have been compensated for what happened. Loyal Customer & will still continue as such. More

I have a service plan rt66 I was told I would get net but I got used tires. And they had cracks in them… I got used tires. And they had cracks in them… More

Not happy with the service this time around. Never had an issue till this visit. Never had an issue till this visit. More

Great service, Quick turn around. Sam was a great help.in every way. Would recommend to everyone. Sam was a great help.in every way. Would recommend to everyone. More

Look the owner charging 199. 00 fee just for bringing your cat in is ridiculous. I had a my windshield washer sprayer broke due to the 3xtremme cold I already told them it was li 00 fee just for bringing your cat in is ridiculous. I had a my windshield washer sprayer broke due to the 3xtremme cold I already told them it was line attached to the hood . Now by time they are done the parts are 125 dollars which mopar sells for 30.00 approximate and the charge for labor is 125.00 no complaints . But the bill now by the time they are still charging for telling me what was broke with diagnostic fee added on top of the 199.00 fee the bill is almost 500.00. Southern is getting to point that there billing practices are ridiculous. If someone was constant a class action suit against them I definitely sign it. The owners definitely will not have e me purchase anymore vehicles from them. They are also not the only ram truck dealer in the area. More