Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,850 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in in a week, but would not schedule an appointment. Two weeks later called. A girl said she would look into it and get back to me. Now it’s been 3 1/2 weeks no response. Left another message. No response. Plan on going in next week to try to schedule an appointment. We will see. Looking for another dealership . More
Got me in and out of there in a breeze. Would definitely recommend Katie here Would definitely recommend Katie here More
This dealership’s service department deserves a score of 100 instead of the 10 that they ask for 100 instead of the 10 that they ask for More
Excellent Service. Went for the first time to get an oil change for my car and the lady who helped us was outstanding! Went for the first time to get an oil change for my car and the lady who helped us was outstanding! More
Courteous got me in and out in short time and would recommend Southern to family and friends recommend Southern to family and friends More
Long time customer with this dealership, All aspects of this service has met my expectations and compare to all my many interactions with this Dealership this service has met my expectations and compare to all my many interactions with this Dealership More
Amazing staff! Well trained had my car ready within a timely manner. They also follow up to ensure everything was done to my expectations. Well trained had my car ready within a timely manner. They also follow up to ensure everything was done to my expectations. More
I did not have to wait long for my oil change. Everyone was polite and respectful. They also gave me the opportunity to repair the work I needed. I definitely took that into consideration and will Everyone was polite and respectful. They also gave me the opportunity to repair the work I needed. I definitely took that into consideration and will get it done soon. More
Great customer service I like the service that they can take you home and pick you back up to get your car take you home and pick you back up to get your car More