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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,909 Reviews
Call Service Center (757) 855-2277

1,910 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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October 30, 2023

I had a great experience at Southern Dodge Chrysler Jeep Ram in Norfolk Virginia. I was a walk-in and service was still fast and my truck is running great!! More

by romelruiz_rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see my sales person
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Oct 31, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 28, 2023

Todd was very professional we were in and out quickly. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. More

by stephanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
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Oct 31, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 28, 2023

Always great service and fare prices. Sam always give true time expected for repairs and service. More

by DJCOOPER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 28, 2023

I went to southern dodge for the fast lane service. I was greeting upon entry, they were very friendly, got me in and out at no cost! More

by BAYTOVEN229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 27, 2023

Never had any problems with southern dodge jeep ram . Very nice and knowledgeable service people More

by BNORMAN_LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 27, 2023

The staff is prompt and courteous. I was able to get in and out quick More

by crlkrutzsch46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 27, 2023

Service is always great no matter what I need done to any of my vehicles More

by corkynorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 26, 2023

Every one was so nice. Tina took great care of me and the cashier was very nice More

by sug3bump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Oct 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2023

Great customer assistance and speedy oil change. I didn't have to wait over 2 hours for my car service to be completed. More

by cook112788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 26, 2023

Great customer service: The service department communicate very well with phone calls and text messages. More

by mscott1090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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