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Southern Ford
Newport News, VA
3,016 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,016 reviews
February 06, 2026
This dealership is one of the best on the peninsula,the people are very helpful in all phases. people are very helpful in all phases. More
by creedmoorkid08
Verified CustomerEmployees Worked With
February 06, 2026
very professional and courteous and clean facility. I have always been treated great and valued there. I have always been treated great and valued there. More
by rws13
February 06, 2026
I've been dealing with Southern Ford all my life and I like it a lot I'll even tell my friends to go there like it a lot I'll even tell my friends to go there More
by ernestwashington65
February 06, 2026
Went in for an oil change and to fix my center console and was told there is no time to fix my center console. Service manager did not have time for me to schedule a follow up appointment so I still have and was told there is no time to fix my center console. Service manager did not have time for me to schedule a follow up appointment so I still have a busted center console. More
by bcrews926
Employees Worked With
February 05, 2026
Elijah was very professional and courteous and cares about his customers. He is truly an asset to Southern Ford. about his customers. He is truly an asset to Southern Ford. More
by rws13
February 04, 2026
Great service. No complaints except the additional fees add on. For shop supplies and credit card use that are passed on to the custom that add an additional fee of No complaints except the additional fees add on. For shop supplies and credit card use that are passed on to the custom that add an additional fee of 25-60 bucks. I get you get what you pay for. Yes I will do business with them again however be aware of the add on More
by mcarter93
Employees Worked With
February 03, 2026
I am extremely impressed with Southern Ford. This was my first visit, and it was truly an outstanding experience from start to finish. A huge part of that is due to the exceptional technician wh This was my first visit, and it was truly an outstanding experience from start to finish. A huge part of that is due to the exceptional technician who handled my service appointment, Elijah Bolinger. Elijah is truly top-notch and best-in-class. He was highly professional, incredibly attentive, and genuinely customer-focused. He listened carefully to every concern I had and made sure each one was fully addressed. Throughout the process, he maintained clear and consistent communication, keeping me informed every step of the way. Because this is a brand-new vehicle for me, Elijah also took the time to share valuable insights and best-practice tips to help me care for my car properly—something I greatly appreciated. His expertise, patience, and dedication made all the difference in my experience. Elijah is the reason I will confidently return to Southern Ford for future service. More
by johnferruggiaro
Employees Worked With
February 02, 2026
They did everything in their power to make sure we left with a car that day! with a car that day! More
by VD
February 02, 2026
Good as usual - very dependable. Always enjoy working with Stephanie. Knowledgeable and professional technicians. Always enjoy working with Stephanie. Knowledgeable and professional technicians. More
by fpittman49
February 01, 2026
Elijah was very very helpful and very professional. It was a very pleasant experience. Excellent It was a very pleasant experience. Excellent More
by KIMISUEM
