Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Ford
Newport News, VA
3,057 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,057 reviews
February 27, 2026
Been dealing with this dealership for many years, I will never use them again . Very disappointed never use them again . Very disappointed More
by CINDIJ22
Verified CustomerEmployees Worked With
February 26, 2026
Easy, and superior I didn't have to do anything. They added to my appointment and made recommendations with no issue They added to my appointment and made recommendations with no issue More
by IAMIANC
February 26, 2026
Kevin was very informative and helpful. The best from all the front desk staff. No one has ever given me that much information about the maintenance and upkeep of my vehicle, ever, since I’ The best from all the front desk staff. No one has ever given me that much information about the maintenance and upkeep of my vehicle, ever, since I’ve been bringing my vehicle in for maintenance. More
by Sunflower
Employees Worked With
February 26, 2026
Quick and easy process and I appreciate the ease of the repairs. The communication about a rebate was helpful as well. repairs. The communication about a rebate was helpful as well. More
by JPASSABET
Employees Worked With
February 25, 2026
They did a great job serving my car and the valet service was a nice service. was a nice service. More
by will1963Will
Employees Worked With
February 25, 2026
When we drop the car off of service, Kevin was very prompting courteous. For the past 3 days Kevin has responded to all emails and text messages promptly. Overall, I'm very happy. The car was service t prompting courteous. For the past 3 days Kevin has responded to all emails and text messages promptly. Overall, I'm very happy. The car was service to my satisfaction. More
by GreatJob
February 24, 2026
Ms Stephanie was very patient with me and helped me understand the process when it was my first time there. I'm very grateful! understand the process when it was my first time there. I'm very grateful! More
by hejury
February 24, 2026
Everyone was very accommodating. I forgot to ask for an inspection, and they were willing to take my car back and give me an inspection. I forgot to ask for an inspection, and they were willing to take my car back and give me an inspection. More
by kbaughans
February 23, 2026
Service was excellent. Elijah Bobinger was courteous and professional. I've had my vehicle serviced at Southern Ford for 10 years and the service has always been great. Elijah Bobinger was courteous and professional. I've had my vehicle serviced at Southern Ford for 10 years and the service has always been great. More
by dmdunn1
