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Southern Ford
Newport News, VA
3,458 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,458 reviews
August 23, 2026
I only bought my vehicle less than a month ago and already had to bring it in for an oil change, just to arrive for them to tell me they couldn't locate my profile. On top of the check engine light be already had to bring it in for an oil change, just to arrive for them to tell me they couldn't locate my profile. On top of the check engine light being on, and service not looking into it More
by Ashley.debusk
Verified Customer
August 07, 2026
They humiliated myself and my wife. I will not tell anyone to shop with them. I will not tell anyone to shop with them. More
by theronlynch73
July 22, 2026
Dealership was clean and comfortable, only downfall was a mix up on final detailing of my van at pick up. They had a week between scheduling the pick up and actually picking it up. Van was dirty and had lots mix up on final detailing of my van at pick up. They had a week between scheduling the pick up and actually picking it up. Van was dirty and had lots of sticker residue. More
by Daniel.Kowalsky
Employees Worked With
Can’t remember ladies name.
July 20, 2026
Buying my car from Southern Ford was the absolute best decision. Owning an EV comes with a lot of anxiety, especially a new one off the lot. After owning my Lightning for a year and 20,000 miles later, th decision. Owning an EV comes with a lot of anxiety, especially a new one off the lot. After owning my Lightning for a year and 20,000 miles later, the team at Southern has been extremely helpful. As a bonus, they do mobile services and valet service, so I rarely have to go to the dealership. More
by bruce.herring77
Employees Worked With
July 17, 2026
Dealership was great to work with. Took good care of us. Would recommend them to others Took good care of us. Would recommend them to others More
by DEDEHANCOCK
July 13, 2026
Staff of Dealership is always helpful and friendly. I highly recommend them for sales and service. I highly recommend them for sales and service. More
by donnak.beverly
Employees Worked With
July 12, 2026
Made numerous attempts to get in contact with a Service Representative to schedule my Oil Change but was met with a Voicemail box each time. Left a callback number with a reason for my call but never recei Representative to schedule my Oil Change but was met with a Voicemail box each time. Left a callback number with a reason for my call but never received a call back. Have had my vehicle serviced at this facility once before, everything went smooth, it’s unfortunate I can’t say the same for this time around. More
by rey.a.castillo98
Employees Worked With
July 07, 2026
Great service great customer service I have been a customer more than 6 years and very impressed with your service customer more than 6 years and very impressed with your service More
by E2016
