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Southern Ford
Newport News, VA
3,006 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,006 reviews
January 29, 2026
I arrived at 8:30 a. m. on Saturday morning, just as a potential snowstorm was approaching. The staff was friendly from check-in until my car was ready. m. on Saturday morning, just as a potential snowstorm was approaching. The staff was friendly from check-in until my car was ready. More
by ebony.cypress
Verified Customer
January 28, 2026
I was taken on time. The service was completed in a timely manner. Great job! The service was completed in a timely manner. Great job! More
by Patrick1
January 28, 2026
great service! . one reason i bought my vehicle there. Elijah was very perfessional as with all there.. . one reason i bought my vehicle there. Elijah was very perfessional as with all there.. More
by d.rouleau82
Employees Worked With
January 28, 2026
We have had all of our Ford vehicles serviced at location since about the year 2000 always had excellent service! since about the year 2000 always had excellent service! More
by ABUECHLER1
January 27, 2026
Jake and Demetrius were super helpful and got me everything I wanted and needed in my new Ford Bronco! They also worked in all the maintenance costs for the next 9 years into the price of the car so everything I wanted and needed in my new Ford Bronco! They also worked in all the maintenance costs for the next 9 years into the price of the car so I don't have to worry about anything but driving for the next 9 years! That is amazing for a person like me who forgets everything! More
by Michaelsauntsarah
January 27, 2026
My Maverick is having an intermittent cruise control problem with no successful corrective action in three tries problem with no successful corrective action in three tries More
by TPENMAN
Employees Worked With
January 26, 2026
Dealership is great overall. However this particular finance manager is completely incompetent as I had to correct him multiple times on the amount I was financing and the monthl However this particular finance manager is completely incompetent as I had to correct him multiple times on the amount I was financing and the monthly payment. More
by Ford_lover
Employees Worked With
January 26, 2026
Great people to work with. Very thorough. It was my first time at Southern Ford and I was very impressed. I will be back . Very thorough. It was my first time at Southern Ford and I was very impressed. I will be back . More
by Leonard
Employees Worked With
January 25, 2026
It was perfect, and I look forward to visiting again. It was perfect, and I would love to visit again. Their service was excellent, and there's a lovely place to relax. It was perfect, and I would love to visit again. Their service was excellent, and there's a lovely place to relax. More
by ismailibb1985
