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Southern Ford
Newport News, VA
3,172 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,172 reviews
Verified Customer
April 02, 2026
Excellent work! But this survey is stupid since there is only pass/fail, and 5 is the only passing grade. But this survey is stupid since there is only pass/fail, and 5 is the only passing grade. More
by THOM2
April 01, 2026
Excellent customer service and skilled technicians. Thank you!! I would recommend Southern Ford to anyone!! Thank you!! I would recommend Southern Ford to anyone!! More
by sallycstuart
April 01, 2026
Stephanie S is the best. I now bring 3 vehicles to get serviced here. The best service I have seen in all the service depts I have been to over the Hampton roads area. I now bring 3 vehicles to get serviced here. The best service I have seen in all the service depts I have been to over the Hampton roads area. More
by rolopz
Employees Worked With
April 01, 2026
Jonathan was super friendly, kept me updated throughout the entire process about my car Jonathan was knowledgeable and seemed to be super customer oriented the entire process about my car Jonathan was knowledgeable and seemed to be super customer oriented More
by Blake Karaca
April 01, 2026
Alicia was fantastic. This was like the first time I brought my car into a dealership and felt like I could trust everything she was saying. And she put the actions behind This was like the first time I brought my car into a dealership and felt like I could trust everything she was saying. And she put the actions behind her words! Overall fantastic I will request her as my service advisor from her on out! More
by DIONACLARK8
Employees Worked With
April 01, 2026
Appreciative, nice , respectful Very welcoming and knowledgeable , answered all my questions and gave accurate information knowledgeable , answered all my questions and gave accurate information More
by PATRIOTPLUMBING16
April 01, 2026
Had a great buying experience with my new F150 Raptor thanks to Emily Pascute as my sales consultant, Kelcey Jordan - Sales Manager and Demetrius Alexander - Finance Manager. Would highly recommend them thanks to Emily Pascute as my sales consultant, Kelcey Jordan - Sales Manager and Demetrius Alexander - Finance Manager. Would highly recommend them for your next purchase! More
by ted.diggs
March 31, 2026
Very welcoming and polite. Jonathan was friendly , professional and very helpful. The service on my vehicle didn't take long at all. Even though it was busy when I walked in I Jonathan was friendly , professional and very helpful. The service on my vehicle didn't take long at all. Even though it was busy when I walked in I was still acknowledged and helped right away. More
by Amirahj50
March 31, 2026
Was not sure I needed all the work. But my car is working good. Thank you. But my car is working good. Thank you. More
by BRIANC1024
Employees Worked With
