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Southern Ford

Newport News, VA

4.7
2,570 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,570 reviews

June 25, 2025

Thanks to qwynn for securing my lost phone👍🏻. Thanks for a great install on my bed cover More

by VACanvas
Recommend Dealer
Yes
Employees Worked With
DAKOTA BOOTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Service was prompt. Dealership delivered great customer service. Will definitely recommend. Car returned in timely matter. More

by Tiffany W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

My experience has been terrible every time I bring my truck there. Vowed to never come back. But circumstances change. And lo and behold nothing changed there at the dealership. They had my vehicle there More

by tgbruz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
STEPHANIE SPANGLER
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Scheduled appointment online same-day. They were able to complete service as requested. Service took longer than other dealerships we’ve used, but they got the job done. Only issue was the More

by Armych1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

The check in clerk was snippy about prices, my vehicle was rolled out ready to be picked up but was not fix clutch pedal was still not coming up all the way and the technician argued with me that he neede More

by nwpsqt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ALICIA CHAPMAN-JONES
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Friendly staff and good service. Good communication Service was explained and done in a timely fashion More

by deezer99
Recommend Dealer
Yes
Employees Worked With
Alicia chapman jones
June 20, 2025

Alicia is AMAZING! She always communicates within a timely manner. Thank you for great customer service! More

by jchaney123.jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Easy to schedule and on time when I took my vehicle in. Service was quick. More

by Manyloebs@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Great service, thank you very much for you assistance with my 2018 Ford Raptor . Thank you More

by scott.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Provide excellent quality service, very quickly. Stephanie Spangler was very helpful and knowledgeable and checked me in, and provided a shuttle ride home and back for pick. The video provided, and More

by DJSCATLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.