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Southern Ford
Newport News, VA
2,716 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,716 reviews
September 25, 2025
Eddie and his team always do an exceptional job which is why we come back to Hampton Roads when we need the truck serviced. He schedules the work to ensure parts will be ready and gets us in and out in a why we come back to Hampton Roads when we need the truck serviced. He schedules the work to ensure parts will be ready and gets us in and out in a prompt and professional manner. Southern Ford Commercial Truck Service Center is out go-to place for everything from transmission service to tires! More
by Bill P
Verified CustomerEmployees Worked With
September 25, 2025
I am grateful for the professional relationship I’ve established at Southern, with regards to the maintenance and upkeep of my Expedition. Ms Spangler and her crew get my vehicle serviced quickly and e established at Southern, with regards to the maintenance and upkeep of my Expedition. Ms Spangler and her crew get my vehicle serviced quickly and efficiently, exceeding my expectations. More
by danielwilbert757
Employees Worked With
September 25, 2025
Everything went very smoothly and I will use this dealership again next year. Great service! dealership again next year. Great service! More
by Cthrwh2123
September 23, 2025
The service was excellent and Alicia was very helpful and service was quick and fast. service was quick and fast. More
by RUFFIN0964
Employees Worked With
September 23, 2025
They are the only place that I bring my Ranger to. I can always count on the to be up front and honest. Great all around staff. I can always count on the to be up front and honest. Great all around staff. More
by john.p.higgins82
Employees Worked With
September 23, 2025
Had a great experience with the service department. Alicia was very helpful and got my car in sooner to take advantage of a special offer that was running through end of September. Alicia was very helpful and got my car in sooner to take advantage of a special offer that was running through end of September. More
by CLLOY006
Employees Worked With
September 21, 2025
Every time that I have been here, the service has been quick, easy, and satisfactory. quick, easy, and satisfactory. More
by bmac0417
Employees Worked With
September 20, 2025
Done on time. All charges were explained. Special request was taken care of. Waiting room was comfortable. All charges were explained. Special request was taken care of. Waiting room was comfortable. More
by Hammero,PennyR
Employees Worked With
September 20, 2025
Easy to deal with but, what was not offered with Southern was offered with Ford of Newport News. was offered with Ford of Newport News. More
by MDUKES1
September 20, 2025
Good work. No problem. Had no problems. I would recommend this dealership. Thanks to all the staff! No problem. Had no problems. I would recommend this dealership. Thanks to all the staff! More
by Sherlockron72
Employees Worked With
