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Southern Ford

Newport News, VA

4.7
2,884 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,884 reviews

November 27, 2025

Over 9 years of doing all the maintenance for both of my vehicles and could not be happier with the results. Thank you! More

by miguibus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2025

The service is always friendly and reliable. I am pleased with the service I received from the dealership. More

by MDAVIS626
Recommend Dealer
Yes
Employees Worked With
Alicia Chapman Jones
November 25, 2025

Very friendly and knowledgeable about my service. My oil change and tire rotation was completed in a timely manner. More

by camsmith_9
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEPHANIE SPANGLER
November 25, 2025

I really like the video that is sent out by the mechanic after and during the service of my truck More

by STEVENKELLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2025

Some things I didn't agree with but it was necessary Overall it was a good deal More

by Winfieldwhite389
Recommend Dealer
Yes
Employees Worked With
KEVIN PHILLIPS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEVIN PHILLIPS
November 25, 2025

Stephanie was friendly , professional and very helpful. The oil/filter change did take over 2 hours - Stephanie did take care of this. More

by Rickyrr7
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEPHANIE SPANGLER
November 24, 2025

Great people, great service manager, great technicians, great pick and delivery service. Never had a better experience with any other company. More

by ROY_FRIEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW CARTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN PHILLIPS
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

I have been a costumer of southern ford for 5 years I have been very satisfied with the service thank you so much More

by JOCHE5858
Recommend Dealer
Yes
Employees Worked With
Miss Chapman
November 23, 2025

So friendly, personable, and ready to help in any way necessary in order for you to be completely satisfied! More

by emilylarew
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN PHILLIPS
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2025

It Was A Good Experience! All Information Was Helpful In Getting The Work I Needed Done! More

by WALLEWFITZ
Recommend Dealer
Yes