Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Ford
Newport News, VA
2,499 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,499 reviews
May 06, 2025
Stephanie was very responsive, transparent, and helpful Stephanie was able to explain the recommended services and helped me approve required work. The service was completed in a timely manner. Stephanie was able to explain the recommended services and helped me approve required work. The service was completed in a timely manner. More
by palauane
May 06, 2025
The staff makes you feel so comfortable. They get the job done quick. They have a large waiting area with complimentary coffee and water bottles. I was updated throughout the repair cycle le They get the job done quick. They have a large waiting area with complimentary coffee and water bottles. I was updated throughout the repair cycle letting me know It was almost done. Stephanie is an amazing employee. Very friendly and helpful 🙂 I will be returning to Southern ford in the future to buy my next car and do the maintenance on it. It's a wonderful company. More
by lalalalalinda2000
Verified CustomerEmployees Worked With
May 05, 2025
Had car done on time with services that were covered. Oil change and tire rotation Oil change and tire rotation More
by Btyree62
Employees Worked With
May 03, 2025
This dealership bends over backwards to help you out ! Vehicles is always is ready on time . Vehicles is always is ready on time . More
by anglr1
Employees Worked With
May 02, 2025
My experience with Ford was great. They were professional, polite and patient with me. I would recommend their services to anyone. They were professional, polite and patient with me. I would recommend their services to anyone. More
by whiting617
May 01, 2025
Joes service was both friendly and excellent for checking in and out of the dealership. in and out of the dealership. More
by jtk47
Employees Worked With
May 01, 2025
Rep went above and beyond to listen. He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was gre He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was great! More
by Fordhead
May 01, 2025
They took care of business with just a few minor challenges. Good customer service. They also provided transportation when my service was completed challenges. Good customer service. They also provided transportation when my service was completed More
by saucesnsuchbyryan
