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Southern Ford
Newport News, VA
2,884 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,884 reviews
November 23, 2025
I love going to southern they take great care Everytime I go. A great dealership go. A great dealership More
by altowns22
Verified CustomerEmployees Worked With
November 22, 2025
This was our first time using this service and it was an absolute success. We’re very happy we chose Southern Ford. absolute success. We’re very happy we chose Southern Ford. More
by sadrobbins1984
November 22, 2025
Mr. Johnson has proven to be a great replacement for Mr. C.. He really has a handle on his customers' needs and requirements concerning services required. I have the Harley Davidson 2012 F-150, the last gre C.. He really has a handle on his customers' needs and requirements concerning services required. I have the Harley Davidson 2012 F-150, the last great collaboration between Ford and Harley for a true truck collectors' vehicle. Ford and Harley Davidson really need to make up and get these Iconic creations back into play, ASAP. More
by JJay
November 22, 2025
I like Southern Ford. They are thorough in giving information when dealing with customers. Restrooms are very clean. They are thorough in giving information when dealing with customers. Restrooms are very clean. More
by ceceliag0
November 22, 2025
Stephanie Spangler is incredibly helpful. She arranged transportation for me to and from my appointment to have the work done on my car. She efficiently checked my vehicle into the service ar She arranged transportation for me to and from my appointment to have the work done on my car. She efficiently checked my vehicle into the service area and kept me informed concerning the status of the work being performed on my automobile. More
by kanemr
November 21, 2025
Kevin is an outstanding service advisor. I commend him for his customer service skills and overall personality. When an issue arose, Kevin stepped up and took care of it. I hope we can have I commend him for his customer service skills and overall personality. When an issue arose, Kevin stepped up and took care of it. I hope we can have Kevin as our advisor every time we visit. More
by honestbuyerrr
November 21, 2025
Quick in and out Why do I need to say more. My service was quick. I got done. I'm happy. My service was quick. I got done. I'm happy. More
by EVIL.SS.TEACHER
November 21, 2025
Great place, with great people, awesome deals. It was an easy buying experience for me. It was an easy buying experience for me. More
by aarongreenex43
Employees Worked With
November 21, 2025
Kevin with Southern Ford was absolutely fantastic, the first time that I brought my 2025 F150 in for a brake issue that Bowditch Ford would not fix or couldn’t fix, southern Ford team was an action to fix first time that I brought my 2025 F150 in for a brake issue that Bowditch Ford would not fix or couldn’t fix, southern Ford team was an action to fix the problem immediately. They were very punctual and very fast on repair. I then took my 2015 Honda CRV for oil change and tire rotation and Kevin again was on the job with outstanding professionalism and great customer service. I will gladly repeat doing business with southern Ford for service and sales and hope to have a great relationship with them. I give Kevin a 10 star review for such great customer service. More
by lockeeto95
Employees Worked With
