Southern Ford

Great experience, everything was smooth and easy to understand!!! Great Staff and customer service. ok understand!!! Great Staff and customer service. ok More

Always does me right. I can depend on them. Would highly recommend them to friends. I can depend on them. Would highly recommend them to friends. More

They were professional and provided everything I needed for my car on that day. It even took less time than originally anticipated. for my car on that day. It even took less time than originally anticipated. More

Service was very well and everyone was precessional when speaking with them. Stephanie was very helpful and help me set up my Ford Rewards account. speaking with them. Stephanie was very helpful and help me set up my Ford Rewards account. More

Alisha is the best, always very attentive to the customers needs and inquiries. I have felt with other service reps, however, she by far the best. customers needs and inquiries. I have felt with other service reps, however, she by far the best. More

I appreciate the thorough job the service department always does. Stephanie Spangler is such an incredible representative of Southern Ford. She is so knowledgeable and kind. Her customer service is top always does. Stephanie Spangler is such an incredible representative of Southern Ford. She is so knowledgeable and kind. Her customer service is top tier. I always look for her whenever I need work done. She is a gem! More

loaner was provided since they intended to keep the vehicle for a while while they waited on parts to arrive. They got everything fixed up, happy with the service. vehicle for a while while they waited on parts to arrive. They got everything fixed up, happy with the service. More

How about the people was very nice that I talked with N very helpful. Friendly very helpful. Friendly More

My technician was Fast, friendly, and Funny. I will be a returning customer. 10 out 10, would recommend. I will be a returning customer. 10 out 10, would recommend. More

Always had good service with this dealership but this time not good at all. About 2 weeks ago I set up appointment with Mr. Johnson to have a problem fixed with my fog light on passenger side, I arrived time not good at all. About 2 weeks ago I set up appointment with Mr. Johnson to have a problem fixed with my fog light on passenger side, I arrived at dealership only to find out I didn't have an appointment from the lady checking me in when asked who set up appointment, I pointed to Mr. Johnson who just looked at me and stared. He then got up an left his chair and went to start checking in my truck. Was informed by the lady checking me in that it could be 3 hours or longer. I was really upset because that was never explained to me, so I got a ride home. Around 5:30 I called and was informed that my truck was on the machine, and they were still trying to figure out the problem, Mr. Johnson informed he said there were a lot of codes and other downloads that needed to be checked. I got a call Friday afternoon that the truck was ready. I went to pick it up and Mr. Johnson informed me that nothing was found and nothing was picked up on the diagnostic machine because the light was on ever since I dropped it off. I asked what all this was about my truck on the machine doing all these codes checks and was informed as long as the light is on there is nothing that could be done More