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Southern Ford
Newport News, VA
2,546 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,546 reviews
May 10, 2025
Simply put excellent From the moment I got there until the time I left it was perfect the time I left it was perfect More
by james_regan_1999
Verified Customer
May 10, 2025
Prompt and courteous Great great great great great great great great great great great great great great great great great great great great More
by bluefocus60
May 09, 2025
Excellent service! The service department and the used car sales department were both very helpful and accommodating. The service department and the used car sales department were both very helpful and accommodating. More
by ahautz
May 09, 2025
I’m very pleased with the service work done to my F150 at Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner ve Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner vehicle so that I was able to go to work while my service was performed. More
by loudguitars
May 09, 2025
In the past, I have used Bowditch Ford service department. However, since having Stephanie Spangler as my main service advisor, I will always continue to use Southern Ford as long as she is there. department. However, since having Stephanie Spangler as my main service advisor, I will always continue to use Southern Ford as long as she is there.. She is exceptional! Professional, courteous, kind, knowledgeable, and keeps me informed. She is a service team advisor that you know you can trust and other advisors should emulate! Thank you very much, Stephanie! More
by Sarah
Employees Worked With
May 09, 2025
Dealer has great service, I would recommend it to others! I was pleased with them! others! I was pleased with them! More
by ltread0909
Employees Worked With
May 08, 2025
It was decently fast and I appreciated the concierge uber services that they provided me services that they provided me More
by Rahmier Maxwell patterson
Employees Worked With
May 08, 2025
Service was efficient, on time, and competent, and the interaction with Stephanie was very pleasant, competent, and professional - simply excellent. interaction with Stephanie was very pleasant, competent, and professional - simply excellent. More
by christoph.leemann
May 08, 2025
Everything went really well. I was warmly welcomed Joseph kept me updated when he could. I was warmly welcomed Joseph kept me updated when he could. More
by LeykieG
Employees Worked With
May 08, 2025
Quick and courteous service ? ? Have been to your service center in the past and it was always friendly and helpful people ? Have been to your service center in the past and it was always friendly and helpful people More
by Ron23605
