Southern Ford - Service Center

When I had to go to service, I was left, standing still to the point where this man eventually asked me if they had really not helped me at all the entire time I was standing there, and I laughed and said to the point where this man eventually asked me if they had really not helped me at all the entire time I was standing there, and I laughed and said yes, they did not help me because it was a little surprising. It's almost like you told your workers to make sure they never stopped the task in order to help someone Because that's exactly what happened. Their task was finished to the point of making me stand there and wait at arrival and at departure for 10 or more minutes while they worked on a computer took pictures of a car. More

He is very personable and dedicated to provide to service .i stay where I get good service . .i stay where I get good service . More

Car had multiple recalls and an issue. I had to fight to get Ford to partially cover the issue even though it was under the milage because Ford said my 2020 Explorer is 6 years old. South I had to fight to get Ford to partially cover the issue even though it was under the milage because Ford said my 2020 Explorer is 6 years old. Southern Ford did have to fix one more thing when we picked it up, which they covered the additional 1 hour labor. More

Outstanding experience from service department check in to checkout of my vehicle. Kevin processed my vehicle quickly and followed up to ensure my vehicle was ready for pickup promptly. Appreciate the fine to checkout of my vehicle. Kevin processed my vehicle quickly and followed up to ensure my vehicle was ready for pickup promptly. Appreciate the fine technicians that perform the inspections, service needs, and the maintenance. More

To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More

Completely satisfied with the service provided. Had trouble getting through to the service department but overall great job Had trouble getting through to the service department but overall great job More

They provided great service and everyone I saw was smiling, helpful and friendly! Truly a pleasure to get my vehicle serviced. smiling, helpful and friendly! Truly a pleasure to get my vehicle serviced. More

Stephanie was fantastic. There was a recall due and she was able to get my state inspection, oil change and the recall done quickly. There was a recall due and she was able to get my state inspection, oil change and the recall done quickly. More

Wonderful every since we had our mkc we had nothing but the best service. And till this day it's still the same. the best service. And till this day it's still the same. More