Southern Ford - Service Center

Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the service. More

Received quick attention and the situation was diagnosed quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. More

We bought the car in 2013 and experiences has been good. When Stephanie came aboard as our customer service representative for us it took customer service to another level. I am not saying customer service When Stephanie came aboard as our customer service representative for us it took customer service to another level. I am not saying customer service wasn't always good, it was: it's just that Stephanie Spangler goes above and beyond to make sure we are satisfied and she is so kind. We love her. Thank you. More

Good customer service and got down to the issue which was cost effect for me cost effect for me More

Efficient service, friendly staff, helps to check through faults and provide decent advice for the car faults and provide decent advice for the car More

Exceptional service always! Timeliness Excellent. Customer service excellent. Repair on car excellent . Communication is excellent Timeliness Excellent. Customer service excellent. Repair on car excellent . Communication is excellent More

Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More

I had a great experience dealing with Joe. He was very helpful and friendly and answered all my questions. He was very helpful and friendly and answered all my questions. More

Reasonable and honest prices. Great service and was able to accommodate me getting to and from the dealership. Would highly recommend! Great service and was able to accommodate me getting to and from the dealership. Would highly recommend! More

Stephanie was great, got me in last minute so I could make my trip. Services performed were done well. make my trip. Services performed were done well. More