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2,104 Reviews of Southern Ford - Service Center
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August 09, 2025
I've been an exclusive customer of Southern Ford Service Dept for 13 years & hold their technical, coordinator, & leadership team in the highest regard. I had a problem with a prior Service Coordinator in A Dept for 13 years & hold their technical, coordinator, & leadership team in the highest regard. I had a problem with a prior Service Coordinator in April that caused some real issues. They reviewed the problem, sorted out a fair solution, & reaffirmed my confidence in saying they are next to none. Thank you Stephanie & Jeff for reaffirming why I won't get my Service anywhere else! More
by freespirit
Verified CustomerEmployees Worked With
Other Employees :
Don't know technicians name but he did a super job
August 07, 2025
This dealership has always work on my vehicles in a timely manner with great results! timely manner with great results! More
by DesmondChisholm
Employees Worked With
August 07, 2025
They were very helpful , professional. The repairs were done to my car in a timely manner. The repairs were done to my car in a timely manner. More
by RSOBOLEWSKI57
August 07, 2025
Dealer service was prompt, courteous and convenient. The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff n The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff nothing was wrong 30 min., if a repair was needed then 3-4 hours. She arranged a ride for me. When my vehicle was ready I received a text notifying me an Uber was on the way to bring me back to the dealership to get it. More
by mitchellw8
Employees Worked With
August 07, 2025
Dealership overall was professional. Stephanie and Amber were great, they showed excellent customer service. The head office did not give me the answer I was looking for and i realize t Stephanie and Amber were great, they showed excellent customer service. The head office did not give me the answer I was looking for and i realize they have a job to do. More
by brownspice1956
August 07, 2025
My car alignment was done quickly. The price was exactly as quoted and I appreciate that. The price was exactly as quoted and I appreciate that. More
by CECELIAG0
August 06, 2025
This is only place I want to take my car. They always make me feel welcomed. They keep me well informed about the service my car needs. They are honest and dependable. They always make me feel welcomed. They keep me well informed about the service my car needs. They are honest and dependable. More
by lalalalalinda2000
Employees Worked With
August 06, 2025
Jake, Manny and Jared were very helpful again. This is my second purchase at this location This is my second purchase at this location More
by davek3332
August 06, 2025
Very professional Service Department with good customer service people. They seem to care about you. service people. They seem to care about you. More
by alvin.hampton14
Employees Worked With
August 04, 2025
When I picked up my truck, it appeared the tires had not been rotated. The oil change light was not reset. Upon first glance, it did not appear that the truck had been touched. I asked for them to top off t been rotated. The oil change light was not reset. Upon first glance, it did not appear that the truck had been touched. I asked for them to top off the tire pressure in my tires, and that was not done. I knew the oil change was done when I looked at my front fender and there was oil spillage on my paint. When I pulled back into the dealer, I waited an hour for a small nail to be pulled from the tire which did not require patching. If I did not have the service contract, I would not be back to have my truck serviced at this shop. More
by trevorcaccetta
Employees Worked With
