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Southern Hyundai Newport News

Newport News, VA

4.7
2,576 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,576 reviews

March 16, 2026

This time around it was the most pleasant experience I've had. It was the fastest experience More

by Monae044
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
March 15, 2026

Great people and great service! I can't say enough good things about this dealership and the service department. I will continue to recommend them to friends and family. More

by COMBATMEDIC888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2026

The service department appeared to be well organized. The service advisors were welcoming and pleasant. We discussed what my vehicle needed and my advisor was very about answering my questions. I waited More

by Elderbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2026

The most challenging thing by far is reaching a human being in the service department. AI pam just does not cut it. We appreciate Robert and have no complaints about the actual service. The ability to More

by kristimross
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2026

Prompt check in, and work completed in a timely manner Overall it was a good experience More

by tmperry113
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
March 14, 2026

Friendly team, easy to work with, and Joel Washington came in on his day off to accommodate me. More

by MCLINDELL
Recommend Dealer
Yes
Employees Worked With
Justin Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Potter
March 14, 2026

Husband brought car in at 2:45. Called at 4:30 because no one had contacted us. Sat on hold forever. Couldn't get anyone from service department. Had to drive to dealership to see i More

by SKSFEDERICO
Recommend Dealer
No
Employees Worked With
Robert Bradford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
March 13, 2026

The facility was extremely clean and the staff treated me with kindness and respect. This was my first time coming to this facility and I was very impressed with the way that I was treated. More

by wkdson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
March 12, 2026

Came in for a state inspection. Service was prompt and thorough. We enjoyed the visit with their complimentary coffee and snacks. More

by NEVANDVI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
March 10, 2026

Always a pleasant and friendly place Concern and always gets the job done that I need on my sonata More

by gammasharon
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Mar 11, 2026 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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