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Southern Hyundai Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.7
1,864 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,864 reviews

December 03, 2023

Sales process with Tierra went smoothly. Good follow-up . Dealer installed options are xx; simply price gouging. More

by billshevlin
Recommend Dealer
Yes
Employees Worked With
Carter Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Hartley
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Dec 07, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 03, 2023

Best car buying experience ever love the warranty offered Very smooth process and they listened to my concerns More

by pollyfulwider
Recommend Dealer
Yes
Employees Worked With
Spencer Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Childers
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Dec 07, 2023 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 01, 2023

Great experience from start to finish. The team was professional and took the time to make sure my wife and i understood the vehicle and paperwork process More

by Jaseawell2015
Recommend Dealer
Yes
Employees Worked With
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Hartley
Report | Print
Dec 07, 2023 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 28, 2023

Lamar was extremely helpful, energetic and friendly. Was definitely my best car buying experience so far. So happy with the customer service he offered. And so happy with my new Hyundai. More

by Hobbie.3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Gordon
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November 28, 2023

Responsive team. Overall pleased with treatment Quick response to clarifying questions Sales rep LaMar was excellent More

by LALONDEKWL
Recommend Dealer
Yes
Employees Worked With
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Hartley
Report | Print
November 26, 2023

Buying a car at Southern was relatively easy. Lori was very knowledgeable, and Carter, the manager was willing to work with me on price. More

by thekeenes
Recommend Dealer
Yes
Employees Worked With
Lori Dennis, Lori Dennis
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November 26, 2023

Lori is awesome! Great job and thanks for helping me to get the vehicle that I wanted! More

by scottrf1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith McCullers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Dennis
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Nov 28, 2023 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 15, 2023

Brenda Messer Is an outstanding service advisor. Knowledgeable and professional. Very pleased with service department. More

by DAVIDTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
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Nov 15, 2023 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 14, 2023

We have bought about five cars at that location over the years and Brenda has been taking very good care of them over these years. I like how Brenda has done this and she takes good care of us. Also, that More

by MIC27PAIGE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
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November 09, 2023

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle. More

by HNLOR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Report | Print
Nov 09, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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