Southern Hyundai Newport News

Michael was very good to us. He went over all the whistles and bells in helping us understand how everything works. We had to take our new car back in for some work. They lent He went over all the whistles and bells in helping us understand how everything works. We had to take our new car back in for some work. They lent us a car to drive. Very nice place to purchase a new vehicle. More

The associate that helped me did not seem to know exactly what was going on with my vehicle. I was asked if I had the part that needed replacing when I arrived (when the dealership had called me a few days what was going on with my vehicle. I was asked if I had the part that needed replacing when I arrived (when the dealership had called me a few days before to tell me that they had received the part that had been ordered)..when it was time for check out., I was told that a certain amount was due..but I had already set up a payment plan thru sunbit previously and it seems like that was not known either. (I guess that was finally confirmed before I left)There just seemed to be a lack of communication somewhere along the way. More

Never had any problems servicing my car there. GREAT service everytime I take my car there GREAT service everytime I take my car there More

We purchased a Santa Fe at Southern Hyundai. It was a good experience. The people at the dealership were friendly and helpful. No one was pushy. They had the vehicle we were looking for and It was a good experience. The people at the dealership were friendly and helpful. No one was pushy. They had the vehicle we were looking for and in a great color. Other places seemed to have only white and silver/gray. We are pleased with our buying experience and the price was fair (for both parties, I believe). More

Excellent customer service. I was in and out of the service department within an hour. I was in and out of the service department within an hour. More

It's so convenient to schedule an appointment around my schedule. The early morning appointments I like. Friendly staff and a longe to relax while you wait. It's also fast. schedule. The early morning appointments I like. Friendly staff and a longe to relax while you wait. It's also fast. More

Great service from start to finish! Very helpful staff, awesome environment, and I’m extremely satisfied! Very helpful staff, awesome environment, and I’m extremely satisfied! More

Thanks for the service was one of the best in a timely manner and once again thanks manner and once again thanks More

The dealership itself I wasn't too pleased when I bought my car I wasn't honored everything I was told I was going to get when I bought it as far as getting appointments everything is great and in repair s my car I wasn't honored everything I was told I was going to get when I bought it as far as getting appointments everything is great and in repair shop just everything so expensive for parts and labor how ever the workers and auto department are great. I used to get my questions and everything done and answered from Chris House. But he wasn't there that day. But Jeff handle my situation. Everything else was good too. More

Always a pleasure. Been serviced twice at this location and I trust my car with Jeff! Been serviced twice at this location and I trust my car with Jeff! More