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Southern Hyundai Newport News
Newport News, VA
1,697 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,697 reviews
August 25, 2024
Chris House and his team have always been amazing. Generally leave my vehicle rather than wait. Seems to be convenient for both me and the team. Done withing 36 hours usually. Super pleased as they "f Generally leave my vehicle rather than wait. Seems to be convenient for both me and the team. Done withing 36 hours usually. Super pleased as they "fit me in". More
by joebrown1010
Verified CustomerEmployees Worked With
August 25, 2024
Top notch! Got me in right away and repaired the issue! I’d highly recommend this shop! Got me in right away and repaired the issue! I’d highly recommend this shop! More
by CMMAGILLTWIN
Employees Worked With
August 25, 2024
Dealer ordered, received, and installed a tow package on my new Palisade, as promised. Once contacted, the service department provided excellent service. But the dealership needs to work on their phone syst my new Palisade, as promised. Once contacted, the service department provided excellent service. But the dealership needs to work on their phone systems. I was unable to contact anyone through the dealer’s phones and had to revert to contacting folks over personal cell phones. More
by perkinsfmly
Employees Worked With
August 24, 2024
Do not know the above person. Chris was my service writer. Chris was great, will schedule with him again. Chris was my service writer. Chris was great, will schedule with him again. More
by 2IN2HD
August 24, 2024
Service excellent. Vehicle ready quickly and diagnostic showed no problems. I wasn’t charged for it. Very much appreciated. Vehicle ready quickly and diagnostic showed no problems. I wasn’t charged for it. Very much appreciated. More
by hlessig
August 24, 2024
This an excellent dealership. I own my vehicle and purchased it new in 2020.All warranties and any recalls are truly honored .Each service advisor has been attentive to my needs.Al I own my vehicle and purchased it new in 2020.All warranties and any recalls are truly honored .Each service advisor has been attentive to my needs.All appts.and schedule services always completed in a timely manner.Each employee speaks and addresses any concern or a questions you may have.Such a friendly and inviting experience. Always a 5 star for me.I recommend my vehicle and this dealership to anyone.grrat place More
by DONNAJFISH1989
August 24, 2024
Derrick did a great job personally handling the problem with my new car. I will be back. with my new car. I will be back. More
by scherry
August 24, 2024
Very attentive and professional. Willing to answer questions. Service staff is courteous and welcoming. Clean waiting area. I have bought quite a few cars over my lifetime and I m Willing to answer questions. Service staff is courteous and welcoming. Clean waiting area. I have bought quite a few cars over my lifetime and I must say my salesman, Michael Smith made this one of the most pleasant experiences I've had at a car dealership. He went above and beyond to be helpful, answer any questions I had, was pleasant and friendly yet professional. I would definitely recommend his services to any friend looking to purchase a car. More
by bethjoyce04
