Back

Southern Hyundai Newport News

Newport News, VA

4.8
1,629 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12872 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 1,629 reviews

August 31, 2023

They were courteous and listen to our needs and wants. They treated us fairly and with respect. Overall it was a great experience. More

by wmdeniston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Hennet
Sep 05, 2023 -

Southern Hyundai Newport News responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 28, 2023

Working with Spender was the best! We enjoyed the entire car buying experience and will definitely be recommending him to friends in the future. More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Gordon
Sep 01, 2023 -

Southern Hyundai Newport News responded

Hi Mel, Congratulations on your new vehicle. We want all our customers to feel this way when leaving our dealership!

August 23, 2023

Dealership (Catherine) failed to file the proper paperwork to transfer license plate and didn't know how to file out the paperwork for auto power loan from my bank and has been giving me to the run More

by A.boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Catherine Gordon, Lori Dennis, Sandra Hennet
Aug 24, 2023 -

Southern Hyundai Newport News responded

Andrew, thank you for your feedback. It is our understanding that our team has been in contact to address your concerns. We are working diligently with the North Carolina DMV to resolve the issue that is occurring on their end. We will keep you updated as the issue is resolved. If you have further questions or we may be of assistance in the meantime, please do not hesitate to reach out to our General Manager, Keith McCullers, directly at 757.243.2005. Thank you.

August 20, 2023

Steven was great. After rocky start he went the extra mile and demonstrated significant tenacity in finding the vehicle I was looking for. Then he followed thru to h More

by MLJORDANUSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Catherine Gordon, Steven Smith
Aug 21, 2023 -

Southern Hyundai Newport News responded

Thank you for your feedback. We are pleased to hear Steven provided you with excellent customer service and will be sure to pass your positive comment along to him. If we may be of further assistance, please do not hesitate to reach us at 757.690.7189. Thank you.

August 16, 2023

Brenda Messer Assistant Service Manager, went above and beyond to help my family to get my Granddaughters car ready so she can take it back to school. There were several issues with it and on two differen More

by Belvington41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Aug 18, 2023 -

Southern Hyundai Newport News responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2023

Spencer was super helpful, patient and had excellent knowledge of the car I purchased. I was not expecting to buy a car that day but he made the difference based on his demeanor and helpfulness! More

by estherbenoit
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Southern Hyundai Newport News responded

Hello, we're happy you found our staff Spencer to be so supportive during your experience here at Hall Hyundai Newport News. We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2023

Had a great experience. LaMar was knowledgeable and focused on finding me a car that met my needs. More

by dlpallad77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Hennet
Aug 16, 2023 -

Southern Hyundai Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 12, 2023

Spencer at Hall Hyundai was very nice and helpful. My only issue was that I had to get the oil changed almost right away. A CPO should have had it done already. More

by Hmlutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer Childers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Hennet
Aug 15, 2023 -

Southern Hyundai Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 10, 2023

Spencer was very knowledgeable and friendly. He made the process of buying a car which can be stressful, easy and stress free. Overall I would recommend Hall Hyundai to others. More

by noahwilber98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Dennis
Aug 14, 2023 -

Southern Hyundai Newport News responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

August 07, 2023

Mr. Lamar was excellent, and very passionate about his job. Thank you so much, can’t wait to come back for my husband’s car. More

by fuchsia etheridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Conley, Catherine Gordon
Aug 10, 2023 -

Southern Hyundai Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

...
99
...