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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
1,010 Reviews

1,010 Reviews of Southern Hyundai Newport News - Service Center

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May 09, 2025

Brought in my vehicle due to it not starting. . looked at the TSB and realized a recall on my engine. Within less than two Whatever the xxxx that word is please weeks my engine was replaced and ru More

by josieeliser24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 09, 2025

Southern Hyundai is focused on fast, friendly, fair customer service that is at the least, a few steps ahead of other car dealerships. I would recommend their business to anyone! More

by terese1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 09, 2025

Very pleasant people to deal with and I appreciate the timeliness on having inspections completed. More

by Susan Melton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
May 09, 2025 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2025

They were very kind and quick at getting my service done while also good at communicating with me. The only downside is the price, but they do good work. More

by Aquazoid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
May 08, 2025

Went in for annual inspection - finished within an hour! Much faster than I expected. More

by Oceanvue02
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
May 09, 2025 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 07, 2025

Great service, friendly workers and done on time. I’m very happy and I will refer a friend. More

by mustang.shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 07, 2025

Very helpful and willing to go the extra mile! Definitely recommend for any auto work that needs to be done! More

by RAPTRKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 06, 2025

Jeff was able to assist me without an appointment. The customer service was professional and speedy. More

by jenniferstini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2025

Great. Jeff is always very helpful and I have never had a problem with anything at this dealership. More

by JWHITTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

I was very happy with our service, being the first time we used the dealership. I will return when specialized repairs are needed for our 2 Hyundai's More

by Babygirlstac
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
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