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Southern Kia Virginia Beach

Virginia Beach, VA

3.7
627 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 628 reviews

May 31, 2025

ALREADY DID. The service was the worst I've ever experienced in my life at a dealership. More

by Edward.kenon
Recommend Dealer
No
Employees Worked With
I spoke with it seemed like everyone in you service depth. I had one service manager who never kept her word when she said she would return her call with a status on my vehicle. I asked that be removed. Another person was assigned by I think Amanda. The
May 29, 2025

I had no problems. Everyone was very nice I will be back in the future More

by patkaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Great customer service, care and communication with the service department. Quickly done. Informed of future services. More

by Cassandra Blakely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Dealership was average, there was too much waiting around to close the deal. Finance department was way too pushy on adding extras, and the whole process is a PIA! We were there for 3 hours, asked to return More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 26, 2025

We appreciated that we were able to get in for an oil change quickly. Thanks for great service! More

by chuckcrews61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 26, 2025

I arrived early for a state inspection and oil change without an appointment and left in a reasonable amount of time More

by Niceneicie
Recommend Dealer
Yes
May 24, 2025

Being taking an advantage of seriously. I’m paying for interior and exterior coverage that I cannot use. Since last year I have been trying to have my 2019 Kia Forte serviced, the clear coa More

by osow1021.os
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Sagori
May 23, 2025

For an under staffed dealer they did a good job. There was a question about weather my 3500 had grease fittings or not so I showed/told them where they were. Then I just brought it home and greased More

by AUTOMOTOYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Took in for a safety recall. Said it could take 24 hours. I call at hour 24 with 0 updates and no one can give me info on my car. Hour 30 I finally received an update saying they More

by antoniolopezcardona208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Much improvement is needed for service advisors, service scheduling system, and teaching all employees to be mindful of their language and conversations in hearing distance of customers. Gave two stars beca More

by powermech08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names and received no paperwork
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