Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Kia Virginia Beach
Virginia Beach, VA
606 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 606 reviews
May 09, 2025
They were excellent direct and extremely informative on what to prepare for in my next visit as well as details on my current. what to prepare for in my next visit as well as details on my current. More
by Cassandra Blakely
Verified Customer
May 08, 2025
4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquired about my truck around hour 3 and was told it is being wrapped up. 45 mins later someone finally pulled my truck up. I will never visit this dealership again, and frankly I am contemplating just selling my truck and getting a Tesla, because I won’t have to deal with these xxxxty dealerships every time I need an oil change. More
by bryan79
May 07, 2025
Ashley was responsive after we went to the manager. Impossible getting information. Short and/or incomplete diagnosis. No cause given only 'need a new engine' Payment by phone wasn't run until several Impossible getting information. Short and/or incomplete diagnosis. No cause given only 'need a new engine' Payment by phone wasn't run until several days later after being told it had been complete More
by Rholbrook0
Employees Worked With
Ashley
May 06, 2025
Shelby is a really great service advisor! She did a phenomenal job explaining my services performed and answered all my questions and concerns. She is a really great asset to Southern Kia! She did a phenomenal job explaining my services performed and answered all my questions and concerns. She is a really great asset to Southern Kia! More
by tristinrules18
Employees Worked With
Shelby 5 stars
May 05, 2025
Great service an also quick waited no longer then 30 minutes they also cleaned my car minutes they also cleaned my car More
by kamcuffee1
Employees Worked With
May 03, 2025
After work was done, more damage arose. No prework video done. Told GM would call, no call. Phone system is horrible. Threw 3% CC charge on customers with no warning. Bad business No prework video done. Told GM would call, no call. Phone system is horrible. Threw 3% CC charge on customers with no warning. Bad business More
by BILL.DAILEY
Employees Worked With
Amanda
April 30, 2025
Dealership damaged my vehicle and left me no choice but to pay for it myself to get it fixed. Reported services was done but it was not. Replace the wrong part which caused another delay in my repairs to pay for it myself to get it fixed. Reported services was done but it was not. Replace the wrong part which caused another delay in my repairs More
by ROOFFE
