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Southern Kia Virginia Beach
Virginia Beach, VA
642 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 642 reviews
June 09, 2025
I made an appointment to have my car serviced and was told I would get a call later in the day for pickup. I got a call, but to tell me that my car hadn’t been looked at and it would be seen the next day told I would get a call later in the day for pickup. I got a call, but to tell me that my car hadn’t been looked at and it would be seen the next day. Three days later I finally got a hold of someone at the dealership after several calls and messages. She informed me that the shop was so backed up that it would be at least another 3-4 days until my car was looked at, but to be aware that cars had been in the shop for two weeks due to the backlog. There are many shops I can choose, and I was fortunate to not be extremely inconvenienced. The best course of action would be to improve the transparency and honesty in communication to customers. More
by rhiannont25
Verified CustomerEmployees Worked With
Unknown
June 09, 2025
Everything was taking care of well. The summary video was very nice. I will recommend this service to others. The summary video was very nice. I will recommend this service to others. More
by VERN1957
Employees Worked With
June 06, 2025
I was able to get a service appointment in a timely manner and I really enjoyed the video from the service technician afterwards. manner and I really enjoyed the video from the service technician afterwards. More
by kennybgregory
June 05, 2025
Friendly people Quick service time. Parking was not easy to get. Not too busy just not much space Parking was not easy to get. Not too busy just not much space More
by SportyownerAlex
Employees Worked With
June 05, 2025
The simple/common part needed for my repair was not in stock, and I was told it would be ordered. It has been several weeks and I’ve not heard anything from the dealership and feel forgotten. stock, and I was told it would be ordered. It has been several weeks and I’ve not heard anything from the dealership and feel forgotten. More
by ANDHORTON2992
Employees Worked With
