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Southern Kia Virginia Beach

Virginia Beach, VA

3.7
660 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 660 reviews

October 07, 2024

Everybody was so nice I was in and out in no time and TJ Who sold me the car back in March saw me and came in and sat with me for a little bit. That is service. Very happy with the car and all of you. Sabi More

by dirk.huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

I asked to have my tires pressure checked, along with tire rotation. The service rep put it on my order; tires were rotated, but the air pressure was not checked. More

by PWEBB10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I would recommend tonavoid them at all cost. I have had multiple bad experiences with them. Unfortunately, I had to go back for a recall and it was another very bad experience. They are disorgan More

by Arnaud Planiol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Kia service department has horrible communication. Cannot get anyone on the phone. Lies and says the called you but they didn't. Had my car for a week. Took my car out of there so fast as they were tr More

by I.nicosia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
October 02, 2024

Last experience was not so great but they seem to have fixed the problem. Was about to give up on Southern Kia but was surprisingly satisfied. Keep it up. More

by MYKL0460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Had my car multiple times for same issue. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. More

by ALEXESEDOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Had my car for 5 days and did not communicate any delays until after I showed up and my car was never seen More

by rasheedbrown065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

The service department is not what it used to be a couple years ago. Staff is polite & professional but actual service time waits and mechanics has changed not for the better. More

by JSAYWORD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ
September 30, 2024

I had an appointment for an oil change. It took the dealership nearly 3 hours to complete the lil change More

by clr82003
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know
September 29, 2024

I had service done. I like when another co worker help. The service was fast. More

by JOANNKELLEY55@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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