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Southern Kia Virginia Beach
Virginia Beach, VA
966 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 966 reviews
Verified Customer
December 09, 2025
I arrived at 7:15 was told to wait on couch. There was an unhappy customer being loud. The old man forgot me. The young black lady was great!! There was no parking again for arrive dept customer There was an unhappy customer being loud. The old man forgot me. The young black lady was great!! There was no parking again for arrive dept customers. I had to park in Lowe's parking lot. This seems to be an ongoing issue at this location. More
by Lowell.lovin
Employees Worked With
Service dept
December 05, 2025
They had the wrong vehicle listed for service that I purchased there, twice, when I was in for the the required maintenance. It was unpleasant. A manager needed to intervene between the service manager purchased there, twice, when I was in for the the required maintenance. It was unpleasant. A manager needed to intervene between the service manager and me, the customer, for the second visit. I paid cash for their vehicle. More
by bthorpe9297
Employees Worked With
None of the above.
December 05, 2025
They are always right there with a greeting when I arrive. The part for my car was on backorder for about 8 weeks, but Robert kept me informed frequently. arrive. The part for my car was on backorder for about 8 weeks, but Robert kept me informed frequently. More
by sstearns52
Employees Worked With
Robert Ives
December 04, 2025
The service department did not properly check for a leak in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was u in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was unable to be driven. When the service team properly checked the leak after the tire was completely flat, they all of the sudden discovered the leak. This department is lucky my tire did not blow out on the way home which could have caused a major accident, resulting in a lawsuit against them. I do not trust the service department at this dealership. They have attempted to charge me for services covered under my warranty, well knowing that the service was covered. I regret purchasing my vehicle from this dealership. More
by sierra.meszaros
Employees Worked With
December 03, 2025
Great customer service. Great work. Just waiting so long for an oil change that was scheduled kinda sucks. I know that that is a perk and I totally appreciate it! Great work. Just waiting so long for an oil change that was scheduled kinda sucks. I know that that is a perk and I totally appreciate it! More
by Lisa.santos1107
