Southern Team Hyundai Nissan Subaru Volkswagen

The front desk was very pleasant but I was quoted 1 1/2 hrs and was there over 3 hrs and was there over 3 More

Wayne was great to work with. He was honest and helpful and most importantly we didn’t feel pressured. I will say good job, having us look at the middle model prior to showing the He was honest and helpful and most importantly we didn’t feel pressured. I will say good job, having us look at the middle model prior to showing the base model! He upgraded his sale and we are so happy he did! Also Morris in finance was a pleasure to work with! More

Everyone I encountered was pleasant, helpful, and I did not feel pressured during the process. Every question I had was answered and if they did not know they were honest enough to say that and seek out th not feel pressured during the process. Every question I had was answered and if they did not know they were honest enough to say that and seek out the proper response. More

Everyone that I dealt with was very courteous and polite. My vehicles work was done correctly and as promised. The outside and inside of vehicle was clean when I picked up no greasy handprints everywhere. Th My vehicles work was done correctly and as promised. The outside and inside of vehicle was clean when I picked up no greasy handprints everywhere. The Southern Team crew did an awesome job. More

Horatio knowledge , warm personality , and professionalism is what made me buy the car . I had been to several other dealerships in Va and NC . Horatio made me feel welcome it was like buying professionalism is what made me buy the car . I had been to several other dealerships in Va and NC . Horatio made me feel welcome it was like buying a car from a friend . Best experience ever More

This is the second time Southern Team came through for me, this time with a time constraint as my previous Hyundi from them was totaled when I was read-ended. Just ask for Horatio! me, this time with a time constraint as my previous Hyundi from them was totaled when I was read-ended. Just ask for Horatio! More

I was able to quickly get my vehicle assessed and ai was not given the run around about the issues my vehicle was having VS recommend maintenance with an outrageous estimate that I could not afford, Nissan not given the run around about the issues my vehicle was having VS recommend maintenance with an outrageous estimate that I could not afford, Nissan took the time to learn more about me and my vehicle to diagnose exactly what was needed at very reasonable prices and made sure to save me time & money! Thanks More

Wayne Lewis was a great salesman and we trusted him through the buying process. However the dealership fell flat at the end of the purchasing process. Extended warranties were not even discussed unti through the buying process. However the dealership fell flat at the end of the purchasing process. Extended warranties were not even discussed until we sat down with the business office to sign the loan paperwork. The cost of the extended warranties needs to occur earlier in the process. Wayne was upfront about discounts, trade in value, taxes, etc. As a salesman he is not allowed to talk about extended warranties. This situation left us high and dry because we had already signed the title for the trade in. The extended warranties made sense but not knowing the cost messes up estimating what the monthly payment will be on the vehicle. I had to increase my down-payment by thousands to get the monthly payment to a reasonable amount. Be upfront about the cost of extended warranties earlier in the process. The surprise costs at the end of the process colored the overall experice towards the negative. More

Great service and helpful kind great waiting room curious and fast with your car did a great job washing it too and fast with your car did a great job washing it too More