Southern Team Hyundai Nissan Subaru Volkswagen

Love my new ride!!!! I'm so happy I decided to go to First Team. I love my new Hyundai Elantra. Thanks Steve Hartsock for explaining all the great features my car offers! I'm so happy I decided to go to First Team. I love my new Hyundai Elantra. Thanks Steve Hartsock for explaining all the great features my car offers! More

Fortunate buyer My review starts back in 1988. My wife and I purchased one of the first vehicles David Dillon ever sold. Since then we have purchased many more vehicl My review starts back in 1988. My wife and I purchased one of the first vehicles David Dillon ever sold. Since then we have purchased many more vehicles, but not all from First Team. With that being said, in our mind you can not find a better dealership to work with. Given the chance, they will resolve any issue you may, or may not, have. In my 28 years of buying experiences, First Team has proven to be above and beyond any other dealership, hands down. Where else can you go and develop a relationship with an auto dealer for over 28 years? and that has personalized service.My wife and I always refer First Team Auto Mall to anyone looking for their next vehicle. More

Exceptionally wonderful buying experience!! I was welcomed by Kevin Johnson as soon as I arrived and he stayed with me through every step of the buying process. He was not pushy to make a sale I was welcomed by Kevin Johnson as soon as I arrived and he stayed with me through every step of the buying process. He was not pushy to make a sale but was very friendly and knowledgeable about the vehicle I was interested in purchasing. Mike Farrelly and Tiffany Hickman were very helpful with the paperwork and all of the warranty information regarding the 2016 Versa Note I purchased. Mike Farrelly even blue toothed my phone to the car and retrieved items from the vehicle I traded in for me and helped me put them into my new car, he even retrieved items I had forgotten in my trade in after leaving the lot and put them in a box for me to pick up.. Allen Perry put great effort to ensure that my payments were very affordable for me. Mike Farrelly called a few days after my purchase to see how satisfied I was with the car and to see if I had any questions about anything. Mike Munsey even called a few weeks after my purchase to verify that I was still happy and fully satisfied with my purchase as well. They treat their customers like family there, they offered me something to drink and snack on while going through the process of purchasing my automobile. I never felt pressured and they were very concerned with my complete satisfaction with the Versa Note I purchased. After dealing with them I wouldn't consider going anywhere else to purchase a vehicle. A+++ Service!!!!! I would give them 10 stars if that rating were available. More

Great experience with new car I bought a 2013 Chevy Cruze from Steve. I could not have imagined a better experience buying a new car! He helped me with any questions I had and cont I bought a 2013 Chevy Cruze from Steve. I could not have imagined a better experience buying a new car! He helped me with any questions I had and continues to check in and make sure I am enjoying my new car! More

Let's Make a Deal I stopped by First Team's annual auto sale at the Salem Civic Center in search of a deal as I was reluctantly in the market for a new vehicle. I leis I stopped by First Team's annual auto sale at the Salem Civic Center in search of a deal as I was reluctantly in the market for a new vehicle. I leisurely walked through a maze of cars and ended up in the Hyundai section as I was a current Hyundai owner. I must say I was less than enthusiastic as I really was not happy about the notion of a new car payment (I had not purchased a new car in more than 10 years). With that being said, I am not the typical car buyer. I was however very pleased with my new car and was very happy with my salesperson, Mark Hardlin. He was not the stereotypical overly aggressive salesman. He asked the right questions to help with the decision-making process. I feel like I received a pretty fair deal which helps in making car payments a little more palatable. More

GOOD EXPECTATIONS TRAVELED FROM LYNCHBURG,FIRST TEAM HAD A BETTER SELECTION OF VEHICLE I WAS SHOPPING FOR ,FELT I GOT BEST DEAL ON MY NEW SONATA ,EVERYONE AT DEALERSHIP TRAVELED FROM LYNCHBURG,FIRST TEAM HAD A BETTER SELECTION OF VEHICLE I WAS SHOPPING FOR ,FELT I GOT BEST DEAL ON MY NEW SONATA ,EVERYONE AT DEALERSHIP VERY PROFESSIONAL AND FRIENDLY,HAVE ALREADY TOLD RELATIVES AND FRIEND TO GO TO FIRST TEAM FOR A VEHICLE,SPOKE WITH NUMEROUS EMPLOYEES DO NOT REMEMBER EVERYONES NAME More

Personalized Service beyond anyother dealership Repeat custo They take customer service and quality of care to the next level.. Zach could tell me everything about all three Nissan that I chose to test drive. They take customer service and quality of care to the next level.. Zach could tell me everything about all three Nissan that I chose to test drive. Finance was awesome, did not take but a few minutes to have approval and with the electronic paperwork I didn't get writer's cramp!! The car delivery with Karen and Zach what a "1st" team experience Karen is provides a high level of customer service right down to removing my window sticker and saving that memory for me. Thanks 1st Team for everything! LMorris More

Great Service We had a wonderful experience buying our car at First Team, everyone was very friendly and went out of their way to be helpful. Our salesman Steve was We had a wonderful experience buying our car at First Team, everyone was very friendly and went out of their way to be helpful. Our salesman Steve was absolutely great, we could'nt have asked for better service. He made it a fun experience. Thanks to everyone for their help. More

Pleasantly surprised I was initially hesitant to take my vehicle to a dealership, expecting exuberant prices and "selling" of services that weren't really needed. The tech I was initially hesitant to take my vehicle to a dealership, expecting exuberant prices and "selling" of services that weren't really needed. The technicians were very thorough with my vehicle and pleasant to work with. I was also very impressed with the car wash at the end! Pleasant experience and I will be returning. More

good I was treated fairly and everybody at the dealership was kind. My wife and I have purchased 3 new car from this dealership and would not purchase a ca I was treated fairly and everybody at the dealership was kind. My wife and I have purchased 3 new car from this dealership and would not purchase a car from any other dealership in the area. More