Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
6,095 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I am particular about my Legacy, and keep it in 'showroom condition.' I feel that I'm best able to do this by having it serviced at this dealership. condition.' I feel that I'm best able to do this by having it serviced at this dealership. More
Always a pleasure no matter who I directly work with. I likes the mechanic's video explaining the visit and actions taken. I always appreciate being informed of what's coming up in the future that will n I likes the mechanic's video explaining the visit and actions taken. I always appreciate being informed of what's coming up in the future that will need attention. More
Service was good, but over 300 dollars for an unplugged sensor seems ridiculous. Makes coming back questionable. sensor seems ridiculous. Makes coming back questionable. More
2 things in the past that rubbed me the wrong way. 1. One of the Subarus that I purchased brand new and kept in the garage couldn't pass the state inspection code after only 1 or 2 years because of fa 1. One of the Subarus that I purchased brand new and kept in the garage couldn't pass the state inspection code after only 1 or 2 years because of faulty windshield wipers. When I expressed my dissatisfaction, I was told ' why are you worried about it, it's covered under warranty'. Couldn't believe he actually said that. 2. Came to the dealership all the way from Botetourt County to look at a used vehicle that I saw on your website, and was told when I arrived that it wasn't ready yet and there was no way I could see the car. I was then promised that I would be contacted as soon as it was ready and that additional pictures would be sent to my phone. A week went by and I hadn't heard a word, so I went back to the dealership to find that the car was being sold at that very moment. Not happy. That's 2 strikes. I've bought 2 new Subaru vehicles from you guys, but one more strike and I'll be headed to Terry or Shelor for the next one. More
Very professional repair to my Nissan Transmission. Very quickly done. Reasonable price, very impressed, awesome Very quickly done. Reasonable price, very impressed, awesome More
Warm welcome, place is clean and our car was well cared The receptionists here are helpful and friendly. The facility is very clean and there are a variety of complimentary snacks and coffee. The mechanic The receptionists here are helpful and friendly. The facility is very clean and there are a variety of complimentary snacks and coffee. The mechanic Michael Wu always does a great job and I wouldn’t trust anyone else with my car. More
Very timely, transparent, and personable. Danielle was welcoming since we moved to Roanoke from Michigan 6 months ago. They are just like our last Hyundai dealership in Michigan. Glad to have Danielle was welcoming since we moved to Roanoke from Michigan 6 months ago. They are just like our last Hyundai dealership in Michigan. Glad to have a great dealership in Virginia now! More