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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,639 Reviews

5,639 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 06, 2024

Fantastic service, best price, great car. They worked for my business and made sure I got the best value possible. More

by Rjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fink
December 06, 2024

Sales and service at this dealership is top notch. Very satisfied since our first Roo bought in 2013. More

by jbj0229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Big Mike Subaru service
December 06, 2024

Professional, friendly, excellent customer service and great communication. I tecieved a follow up call from a real human being. This is my first Subaru and I feel part of the Subaru family. More

by AMYLUCYLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kazee
December 06, 2024

Excellent sales and service departments. The management wisely encourages all members of their staff to consider customers needs more important than costs. More

by hcrogol2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garner
December 05, 2024

Always a great experience with their service department. They always let me know what is going on. Great to deal with. More

by Joe A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I was in that dealership all day. Ridiculous. The workers went to lunch while fixing car and I had already been there 1.5 hours but told I would be there only a couple of hours! More

by lisaturner726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I always have a good experience with this dealership, and get out in a reasonable time period.. My only complaint is being asked to complete 3 surveys after every visit More

by BFULGARO54
Recommend Dealer
Yes
Employees Worked With
Harold Woody
December 04, 2024

Employees in service department were friendly, professional and knowledgeable. The waiting room was clean & inviting. I was verysatisfied with the service experience. More

by Ajcamelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Great dealership with the best service department, knowledgeable technicians and fantastic service representatives. I highly recommend More

by johnripis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Terrible service dept. Got car back with grease on hood radio station changed phone messed up and dash illumination changed. More

by PGMICHAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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