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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,315 Reviews

5,315 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 21, 2024

Of 4 VW dealerships contacted by phone in NM and MD this was the only one to return my call about an oil change for TDI which is not listed as service option on line. They did it quickly and even did a car More

by Passat TDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie and Darren were helpful and pleasant
September 21, 2024

I have used them ever since I bought my Subaru there. They have done regular maintenance as well as custom work. Always friendly and polite and extremely helpful. More

by tapdomeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I like how they walk you through your inspection after they finish so you can fix something if you need to. More

by ROGANJF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Superb customer service throughout the entire processs. Great customer waiting area with WiFi that actually works and refreshments readily available. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

The communication was clear and accurate for the my needs. The place was Clean and comfortable place. I had my spark plugs changed and a throttle service done. My vehicle drove and felt better after se More

by KENDRIE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Them I find it incredibly interesting how things have changed with customer service at this dealership. It is sad. I will not purchase another vehicle from this dealership. More

by DANSANDDOGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

They did an awesome job on my 2019 accent. They did it in a timely manner More

by FAYEMEADOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Parker
September 20, 2024

Real customer doubt after recommended diagnostic parts did not fix initial issues 2 separate times More

by CODYREBOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather than nail this to an individual I believe the experience I had was more of a whole dealership oversight, not 1 particular individual
September 20, 2024

The staff went above and beyond my expectations when I had a bad experience on a service visit. More

by eeldridge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Gunter, Beth Lewis
September 19, 2024

The best place to shop for 🚗 I love 💕 you’ giuys thank you guys. I love my suv. More

by CNAKINS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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