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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,643 Reviews
Call Service Center (540) 362-4800

5,643 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 23, 2024

Clean and organized. Won't be the easiest place to get out of though with traffic. More

by SSINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 23, 2024

Eddie was very professional and knew his product well. Megan was also professional and kind. More

by BMCCLAREN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie. New employee
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May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 23, 2024

Check in was fast, work required entered correctly, further service recommended explained clearly and additional price was explained. More

by clmullins10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2024

Love the new location. Was dissatisfied with the way my car was handled. They told me it needed one thing and then later called to say something else needed to be done that More

by BOOSHIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

May 22, 2024

Great job done! First Team/Southern has given me great customer service for over 20 years. Keep up the good work. Much appreciated!!! More

by cyd.star.smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Gunter
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May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 22, 2024

Harold Woody had always done great work for me and I trust him completely in his evaluation of my VW’s needs. More

by hftrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
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May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 22, 2024

Took a bit longer than expected for an inspection, but the waiting area is comfortable, they are dog-friendly, and Melissa is great. More

by BAHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

May 22, 2024

Oil change and inspection took over two hours we had an appointment and were on time. Were told it would take an hour. More

by ADAM.CROBERTS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who the tech was
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May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Adam. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 22, 2024

They are so great and customer service and the are nice to work with and great car service More

by annettelynn26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2024

Satisfied with the service that was given to me May 13, 2024, and appreciate having my car washed after the service. Thank you, Beverly Parkins More

by BSWP18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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