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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,011 Reviews
Call Service Center (540) 362-4800

3,012 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 10, 2021

The oil change and inspection were completed as requested, but the tire pressure issue was not addressed, despite an additional request for it to be double checked. The state inspection report indi More

by RLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
December 09, 2021

Very nice reps greet you immediately. Lovely waiting area and generally fast service. My questions are always answered in a prompt and courteous way. More

by LET796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the young man's name.
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Dec 09, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Helpful
December 09, 2021

The problem was described to me accurately and was repaired as described in a very timely manner. More

by HERSHEYNATIVE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A woman (cannot remember her name)
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Dec 10, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Helpful
December 09, 2021

Overall a good job, but please ensure warning settings are reset next time afterwards. Thanks. More

by JLAYNE001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cant remember her name
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Dec 10, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

Helpful
December 09, 2021

We had an amazing experience! Our salesman Mel was great! We even went back and bought a second vehicle from them!! More

by shara_40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Helpful
December 08, 2021

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great !! More

by MANLY.AYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Helpful
December 08, 2021

Love my Subaru Service Team! Especially, that Eric Horn! Enjoy your new office to a deserving individual! More

by scox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Helpful
December 08, 2021

The experience was great I don’t think I could’ve gotten this experience anywhere else 10 out of 10 More

by MONTAVIASPEOPLES1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
December 08, 2021

I didn’t have an appointment but needed to have a headlight replaced. The worked me in and also discovered a taillight needed replacement. It took about an hour and a half. More

by JY8S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
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Dec 08, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Helpful
December 08, 2021

Everyone is friendly and informative. My car was ready before scheduled time. Received great service More

by DIDDLEBOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 09, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

Helpful
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