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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,569 Reviews

5,569 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 19, 2025

Danielle knows me when I walk in and takes such good care of me and my car. She understands I am busy and always makes sure that my car is safe for my long commutes. More

by DANIELLEANN91
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Starkey
April 19, 2025

Clean facility and very nice associates. Thanks to Nissan for servicing my Subaru. Kept it on schedule for each 6 months. More

by Gsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Accommodating and prompt. Tried to keep me informed . We're helpful to me when I had to have an unexpected extra service. Worked through lunch to accommodate my schedule!! More

by JDJ4CATS1
Recommend Dealer
Yes
Employees Worked With
Mike or Michael
April 19, 2025

Always responsive, efficient and friendly. They all take the time to explain what is needed (and what service can be postponed) in detail. I really appreciate the service Southern team subaru More

by JEAN.SONNER1113
Recommend Dealer
Yes
Employees Worked With
Idk name
April 18, 2025

Always a pleasure no matter who I directly work with. I likes the mechanic's video explaining the visit and actions taken. I always appreciate being informed of what's coming up in the future that will n More

by switz517
Recommend Dealer
Yes
Employees Worked With
Melissa
April 18, 2025

Service was good, but over 300 dollars for an unplugged sensor seems ridiculous. Makes coming back questionable. More

by dg_sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Very professional repair to my Nissan Transmission. Very quickly done. Reasonable price, very impressed, awesome More

by pastorstevesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Technician left off harness necessary for electrical connection factory hitch installment. Trying to get resolve from your service department. I am not local to Roanoke More

by Kregloeb
Recommend Dealer
Yes
Employees Worked With
Harold Woody, Harold Woody
April 18, 2025

2 things in the past that rubbed me the wrong way. 1. One of the Subarus that I purchased brand new and kept in the garage couldn't pass the state inspection code after only 1 or 2 years because of fa More

by hwward29
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Williams
April 18, 2025

I am particular about my Legacy, and keep it in 'showroom condition.' I feel that I'm best able to do this by having it serviced at this dealership. More

by BOBHOGAN6
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon - I have complete trust and confidence in her. While at the dealership, she kept me informed and aware of any issues that came up. I always try to have her as my service writer. She definitely gets an A+
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