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Southern Volkswagen Greenbrier
Chesapeake, VA
1,867 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,869 reviews
Verified Customer
February 28, 2025
The lounge was comfortable, however a coffee/water station would be better here. I waited 2 1/2 hours for an oil change. I miss the days where car dealers had free coffee and donuts. station would be better here. I waited 2 1/2 hours for an oil change. I miss the days where car dealers had free coffee and donuts. More
by LSpiker
Employees Worked With
Service department
February 26, 2025
I visited this location and had huge concerns. The manager stepped in and gave my family an exceptional service and resolved concerns immediately. They like what they do and they are good at it. � The manager stepped in and gave my family an exceptional service and resolved concerns immediately. They like what they do and they are good at it. 👍🏽 More
by SIABEDICTA
Employees Worked With
February 26, 2025
Efficient! met with me ahead of apt. To pre-order part before my first oil change and worked with me to do early Drop off met with me ahead of apt. To pre-order part before my first oil change and worked with me to do early Drop off More
by suenette1
February 26, 2025
I always have a good experience. Wes is very knowledgeable and gives reasonable alternatives if I can not afford the recommended service at the time of service. Wes is very knowledgeable and gives reasonable alternatives if I can not afford the recommended service at the time of service. More
by CBANONJACKSON
Employees Worked With
Wes Tolson
February 24, 2025
Basically had a 7am Fri morning appointment, dropped the truck off THURSDAY night for a oil change and inspection. It shouldn't have taken til 5pm Friday before we got a text that the truck was finished and truck off THURSDAY night for a oil change and inspection. It shouldn't have taken til 5pm Friday before we got a text that the truck was finished and the service closes at 6pm. Absolutely unexceptable. But spoke to The advisor and he advised me in the future to let him know we need the vehicle sooner. I personally didn't think that was necessary since we made an appointment but ok will do next time. More
by USALKEY
Employees Worked With
Service Advisor
February 23, 2025
The staff at Southern Volkswagen are absolutely amazing. I was dealing with two of the best managers in the world Terrence and Matt and my two sales guys were Wes and Shaun and they were absolutely amazing I was dealing with two of the best managers in the world Terrence and Matt and my two sales guys were Wes and Shaun and they were absolutely amazing if And when I buy another car, I will definitely visit that dealership More
by threedails
Employees Worked With
February 16, 2025
Professional and friendly. Would recommend this location with out hesitation. Service was spot on as was paying anything owed. Decent rate Would recommend this location with out hesitation. Service was spot on as was paying anything owed. Decent rate More
by SAUVAGER46
Employees Worked With
Tim
February 16, 2025
I enjoyed the entire process. Financing was easy. The only complaint I have was there was only one set of keys and I felt I should not have been responsible for the second set. Financing was easy. The only complaint I have was there was only one set of keys and I felt I should not have been responsible for the second set. More
by Jennifer Shelley
Employees Worked With
Other Employees :
Darien Sinclair 5 stars (our main sales representative)
