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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,564 Reviews
Call Service Center (757) 424-4689

1,564 Reviews of Southern Volkswagen Greenbrier - Service Center

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August 29, 2025

I would recommend this dealership to anyone. I have been working with this dealership and driving VWs since 2015. More

by DRUMMERJLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim (Service Dept.)
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August 28, 2025

Always a great visit with great attitude toward customer satisfaction, always positive and Wesley Tolson always does the best More

by MIDNIGHTFROST00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson
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Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 28, 2025

Tim Champion and Mike always take care of us at Southern Volkswagen. They always keep me in the loop and ensure the best for my vehicles and my time. More

by Depko.christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 27, 2025

It was good Tim always take good care of my car Sorry but that's it Tim does good work More

by GEORGIAMULLEN41
Recommend Dealer
Yes
Employees Worked With
Tim champion
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Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 27, 2025

I appreciated the thorough inspection that was done to inform me of possible issues that needed to be addressed. More

by BOSVOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Report | Print
Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 24, 2025

Wes is always a pleasure to work with and takes care of my concerns promptly. More

by ttwvmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes (service)
Report | Print
Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 22, 2025

VERY PROFESSIONAL, to the point of what my visit was all about , no long long WAIT , THANK YOU for your service More

by cindylougriff1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sondra Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2025

Very professional, quick, and friendly. Told me upfront what the cost would be and showed me a video of what was wrong with my car. More

by lockwelljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie
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Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 21, 2025

Very friendly, professional and efficient team that was able to resolve my car repair quickly! More

by brandttm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these.
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Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 21, 2025

Excellent service. Good timing. Good video. The service center is very clean with good tea and coffee along with water and snacks is very welcoming. More

by TEMBA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeramy Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Joffrion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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