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Southlake Kia

Merrillville, IN

4.7
390 Reviews
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4191 E Lincoln Hwy

Merrillville, IN

46410

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Showing 390 reviews

December 10, 2017

Short and sweet. We went knowing what we wanted so we were pretty prepared. Our salesperson was not too familiar with the type of vehicle we bought, sometimes when we More

by WeloveKias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
December 04, 2017

Good Job! Well, I believe that I had God in my corner in doing the business negotiation of this transaction. They made an offer, I looked into it, I gave my te More

by mtukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprang, Mike Arizmendi
November 29, 2017

Shocking to say was enjoyable My salesman Mike was very respectful from the go, very helpful, knowledgeable, friendly I appreciate how he handled the situation I would definitely b More

by AustinDan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat with finance was fast and respectful, Mike Arizmendi
November 28, 2017

Very helpful and well knowledgeable After scheduling a test drive from the website, Mike Arizmendi was very helpful in providing me the information I needed for my decision on a vehicle More

by Matt D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
November 28, 2017

A necessary change Mike was super helpful when my husband and I came in. We wanted to see what are options were to get out of our current car loan and Mike was straight More

by afriedri12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Price, Mike Arizmendi
November 28, 2017

First Timer Experience Michael was a really helpful guy. Walked me through the process of buying a car, even though I know I gave him a real hard time. And even so, he was c More

by Gordon219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
November 27, 2017

Five stars!!! These three guy's worked on my case for longer than I've ever seen any dealership! I highly recommend Michael, Shawn, and Jason. Michael is very hones More

by Amber Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprang, Jason Price, Mike Arizmendi
October 30, 2017

Via ... on line purchase Having called this dealership from an online advertisement I seen for a Kia Soul plus vehicle. I was turned over to a sales person by the name of Mike More

by Risk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
October 12, 2017

Best experience possible I was very impressed with the customer service at Kia! Michael Ray explained everything to us in detail and worked very hard to get us in a vehicle. I More

by Amber Edelen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprang, Mike Arizmendi
September 30, 2017

very good Mike was very helpful and was able to answer all our questions This was our first time dealing with the dealership, and found everyone extremely frien More

by ann234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arizmendi
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