Southland Dodge Chrysler Jeep Ram

Brought in my jeep wrangler for several issues, first being the jeep pulls to the right when braking and the other ended up being motor work. This brand new mopar motor is under warranty and we were lied being the jeep pulls to the right when braking and the other ended up being motor work. This brand new mopar motor is under warranty and we were lied to that the labor was not paid through a warranty claim, that is absolutely a lie. Then the truth that they just didn’t want to do warranty work came out bc they don’t get paid the same labor rate in a warranty claim: We were told the brake calipers were changed and a full break job. 1300$ later, My teenager picked up the jeep and had braking issues that were not there before and they refuse to come get it from the family members home we had to park it at bc of it not being safe to drive at this point. Service manager Dean hung up on me when I got loud with him about putting his service advisor in a bad spot being the middle man for his lies. HORRIBLE HORRIBLE dealership! Do not purchase or bring your vehicles here. More

I purchased my vehicle from an out of town Dodge dealership. It is due for its first oil change. I made an appointment online with Southland Dodge. I received a call from the service manager stating dealership. It is due for its first oil change. I made an appointment online with Southland Dodge. I received a call from the service manager stating the appointment was cancelled because I had not purchased my car from them and that the owner of Southland Dodge and the owner of the Dodge dealership I purchased my car from had an issue with each other so Southland Dodge was not willing to service my vehicle. This is very petty and childish. The owner needs to grow up and act like an adult and not take it out on customers who have nothing to do with his beef with another Dodge dealership. More

Southland Dodge Service Department is always excellent! The customer service there is amazing, I will always recommend Southland Dodge! The customer service there is amazing, I will always recommend Southland Dodge! More

I love when I can walk in for some service and walk out about 30/35 minutes later!.. Staff is very friendly ♥️ about 30/35 minutes later!.. Staff is very friendly ♥️ More

I have been a loyal Ram owner for the past 15 years. About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR de About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR dealer in different state(I’m active duty military) placed back order or so I thought. I dealt with Mopar directly and for three years the other service department on this issue. I was about to be done with CDJR products. However, I decided to see if Southland could assist. The parts department, the service department, and mostly my service advisor got part in and installed within 4 months..😳. .My truck now works as designed and as I purchased… thank you for valuing you costumer and the products you serve! More

Takes forever for parts to come in and app are two plus weeks out once parts arrive. weeks out once parts arrive. More

Southland Dodge’s service department provided excellent and timely service and a very professional atmosphere. and timely service and a very professional atmosphere. More

First time there as my wife usually brings in the Van. Every one was very nice and helped when needed. Every one was very nice and helped when needed. More

As always outstanding customer service and workmanship, great communications in keeping us informed of status and ensuring the work addresses the issue. great communications in keeping us informed of status and ensuring the work addresses the issue. More

As always great service and honest! I never get pushed for unnecessary repairs and they are honest and upfront with everything. I never get pushed for unnecessary repairs and they are honest and upfront with everything. More