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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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January 05, 2022

Waited about 2 hours for my oil change and the next time I moved my car out of my driveway I had a huge oil leak. Thankfully someone saw it so we were able to tighten the cap that was super loose!!! More

by Boud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
January 04, 2022

Just received truck back from recalls and general checkup, and at time using it noticed that the tire air pressure is low( not a big deal but should’ve been checked under normal inspection schedule More

by shawn.danos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
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Jan 19, 2022 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit, Shawn. Would it be possible to have someone from our management team reach out to you directly? We'd love the opportunity to discuss how we can turn this around for you. Thank you for your time, and hopefully, we can get to the bottom of this.

Helpful
December 31, 2021

Very helpful and timely manner. The service department clearly clean an well stocked with coffee. Thanks ya'll. Edward Millet More

by EDMILLET69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Edward, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 30, 2021

I was very satisfied with the repairs the body shop did on my car. It looks as good as the day I bought it. More

by BARBARABUQUET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body shop
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Dec 31, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, Barbara, and for taking the time to leave us this wonderful feedback!

Helpful
December 29, 2021

This dealership has a great service department!! Very efficient and timely!! Clean waiting room and courteous workers!! More

by SARAH.HAYDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arti
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Helpful
December 29, 2021

Always fast, friendly, and great service. Someone is always waiting to welcome you and help. More

by WHITNEYMARIE115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue and Boozie
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Helpful
December 28, 2021

Very friendly service and the wait was not bad, i did noticed that the price did go up from the last time I went More

by ROBERTMARONGE1
Recommend Dealer
Yes
Employees Worked With
Ben Badon
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Dec 29, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Robert, for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

Helpful
December 28, 2021

great appointment time ,quality of service and communications with all involved. Entire operation performed with utmost professionalism More

by KENNITH1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
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Dec 29, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 29, 2021 -

KENNITH1950 responded

kennith1950@hotmail.com

Helpful
December 28, 2021

Great service here. Always prompt and courteous. Expert service team from front office to mechanic shop. Much appreciated! More

by BLAIR.MICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
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Dec 29, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
December 28, 2021

Friendly and caring service from all the workers there, they make you feel like family … More

by kimmy76hhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
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Dec 29, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

Helpful
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