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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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July 17, 2021

Southland Dodge lies about everything they do. I have bought 16 cars from Southland Dodge. I recently drove away and bought a GMC. I am very happy with people at GMC More

by BRITTTHERIOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your recent visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

Helpful
July 16, 2021

I dont like to be lied too. And it took 2 days for them to fix a part on my truck. Poor service never again More

by Boom-Boom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
July 14, 2021

Good Morning! I have two Dodge Jeep’s and I love them! Good Morning! I have two Dodge Jeep’s and I love them! My experience at Southand Dodge always is and has been top notch! Audie is truly a wonderfu More

by HMADHARCEMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audie Hebert; Holly; Roxanne
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Jul 14, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience working with Audie here at Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

Helpful
July 10, 2021

Felt less than welcomed and paid way more than expected for a battery and oil change. I purchased my Grand Cherokee from this dealership so I expected at least a welcoming invite into the location. And eve More

by NIKKDANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Badon
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Jul 26, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
July 04, 2021

Service department is on top of their game, quick service. More

by MIKESOUTHERNCRANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
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Jul 05, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Southland Dodge Chrysler Jeep Ram!

Helpful
July 04, 2021

Great dealership to deal with. Will use again. I would recommend this dealership to everyone. Their knowledge is great and they know how to take care of their customers More

by LAPERFORMANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
Report | Print
Jul 05, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
July 03, 2021

The service department was fast and efficient when servicing my Durango. More

by territlmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
July 01, 2021

Spur of the moment head light bulb burn out changed and back on road in under an hour. More

by CCANGELWINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jul 01, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Southland Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else.

Helpful
June 30, 2021

The piece I ordered was not a complete piece. I needed the part attached to the hose that connects to the radiator. More

by LPELL0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Helpful
June 27, 2021

Everyone was very nice. The oil change and tire rotation was quick and kept my truck clean. More

by TLINNJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 28, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
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