Southside Kia

Just good all around Very pleased with Southside KIA, they are true professionals. Everyone was very pleasant and easy to work with, I will tell my friends that is where t Very pleased with Southside KIA, they are true professionals. Everyone was very pleasant and easy to work with, I will tell my friends that is where they need to go for used or new cars. More

Great service Erykah Lipscomb went above and beyond to help my grandmother and I. She will be the reason our next vehicle will be from Southside Kia. Erykah Lipscomb went above and beyond to help my grandmother and I. She will be the reason our next vehicle will be from Southside Kia. More

The best experience I have ever had Service the people professional experience in the vehicle and I would recommend Southside Kia and they work with you well and the prices of a vehicle Service the people professional experience in the vehicle and I would recommend Southside Kia and they work with you well and the prices of a vehicle are very affordable and workable More

Quick service honest on time very easy to deal with Ray is outstanding. You cannot find a better person. I would like to hire him at my company. He is very intelligent and explained everything clearl Ray is outstanding. You cannot find a better person. I would like to hire him at my company. He is very intelligent and explained everything clearly. More

Less than stellar experience My service appointment at Kia 12-2017 was not as good a prior visits. I dropped off my car the night before my scheduled service and requested a pick My service appointment at Kia 12-2017 was not as good a prior visits. I dropped off my car the night before my scheduled service and requested a pick up from their shuttle for 4:30 pm the next work day. I did not hear from the service dept by 3pm, so I called to check on my Kia. Not only did they have to ask me, "Now, what did you bring your car in for?" they also had no record of my request for the shuttle pick up. Thank goodness I called THEM! More

horrible I took my 2017 Optima in because I was getting a low tire pressure warning and I hade less than 2000 miles on it. the person who took care of me ( or I took my 2017 Optima in because I was getting a low tire pressure warning and I hade less than 2000 miles on it. the person who took care of me ( or was supposed to anyway) never even turned around to address me instead waiting t=for me to walk around to her front. I explained what the problem was and told her I would like to get it checked out. I waited over an hour and saw my car was brought back to where they drop off finished cars and watched her walk right past me on her way someplace ( break I surmise) . when she finally came back I waited a bit then walked over to her to ask about my car and if it was finished. She then looked out at my car and walked me out to it telling me that all four tires were indeed under inflated and they put air back in to 35 Lbs. ( recommended is 34 Lbs ) not even a thank you or anything. about a week later I took my car back in for an oil change ( the first since it only has 2100 miles on it) and I felt as if I was wearing camouflaged clothes. I stood at the service desk after having waited in my car for someone to come out to me and again the service manager never even looked up at me. I went back outside and talked with Cookie who I worked with when I sold cars for Kia and told her everyone just ignored me when I went into service. ( yes I did sell Kia's and was pretty good at it as well). She was going to intervene for me but I asked her not to and just then one of the service people came out and asked if I was there for service. I told him yes and he went about his business taking care of the car behind me. I asked him about how long an oil change would take ( keep in mind I was the only one in the service lane waiting when I pulled in) and he said one or two hours. not exactly what could be determined fast by any means. Why would the people who work in the service department try to ruin the experience of buying a Kia? I would like to give the names of people I king of dealt with but no one offered their name.... More

Excellent sales service from Firas Hammami Had a 22 yr. old Toyota and wanted a newer car...wasn't necessarily looking for a 2018....met with Firas Hammami...looked at several cars. Test drove Had a 22 yr. old Toyota and wanted a newer car...wasn't necessarily looking for a 2018....met with Firas Hammami...looked at several cars. Test drove a"new" 2017 Forte and loved it....it was the end of their "Black Friday" sale Nov 30th, and after negotiating with Firas and the sales manager I was able to get an excellent deal including an extra $400 off for being a veteran....Firas was pleasant, professional, and knowledgable, resulting in an excellent sales experience...we'll see how it goes with the service after I have taken it in once or twice in the future. More

Great Car Buying Experience! I recently purchased a vehicle from Kia Southside and it was a great car buying experience. The whole process, from start to finish, was very easy and I recently purchased a vehicle from Kia Southside and it was a great car buying experience. The whole process, from start to finish, was very easy and smooth. Firas Hammami was able to get me a great and fair deal. I recommend Kia to all of my friends and family. More

repair to car they always get the job done fast and effectively. also rey is amazing and always makes sure my car is taken care of. i only take my car here for serv they always get the job done fast and effectively. also rey is amazing and always makes sure my car is taken care of. i only take my car here for service because there is no better place. More

Salesmen not interested. We lost a Kia Soul in hurricane Irma. My husband loved this car. He went to Southside, drove onto the lot, had to call to a group of salesmen to get We lost a Kia Soul in hurricane Irma. My husband loved this car. He went to Southside, drove onto the lot, had to call to a group of salesmen to get any attention. Salesman did come over to him but stood in place and waved to various cars my husband asked about. The salesman showed absolutely no interest in helping out or making a sale. Very disappointed in this encounter. Went to Lucas Honda and bought 2 cars. More