Southwest Kia - Dallas

Drove 2 Hours for Nothing We found a vehicle online and discussed IN DEPTH what we would be able to pay. They insisted that we make the two hour drive to check it out and assur We found a vehicle online and discussed IN DEPTH what we would be able to pay. They insisted that we make the two hour drive to check it out and assured us that their manager wouldn’t let us down. Well, he did more than let us down. There was no negotiation at all even though we were crystal clear prior to driving 2 hours ONE WAY what we would need to make it work. The sales guy was wonderful, but the manager was unprofessional and had zero interest in “earning our business” as they assured us prior to coming. We are incredibly disappointed that we wasted our time and money to take a chance on Southwest Kia Of Rockwall. I would highly encourage buyers to steer clear of this dealership. We would love to use the names of the sales manager with whom we worked, but he never introduced himself and only yelled from his perch that we were “light years away” from making this work. More

Gifted Patience Working with Mr. Bowie he was very thorough and no time wasted on my visit. He got straight to the point and ended the deal with information to teach Working with Mr. Bowie he was very thorough and no time wasted on my visit. He got straight to the point and ended the deal with information to teach me in my new vehicle! Thank You again ! I’m cruising with new wheels and loving it !! More

Bait and Switch - Very unprofessional I worked with these folks all day - i know i have credit problems but they said they had a program credit was approved just had to drive over to meet I worked with these folks all day - i know i have credit problems but they said they had a program credit was approved just had to drive over to meet in person. Fought rush hour traffic to get there and they had no clue about the appointment or my information. Then proceeded to tell me what I told them earlier would not work. Then no one from Finance or Management deigned to speak with me. Called the location they said had been working with me to get the run around even more. So while on indefinite hold heard their advertisement that they would work to make each deal regardless of credit and down payment, so it's all a crock. For those that recommended this place, will question your recommendation in the future. More

The iexperience was a thousand Everyone was attentive from the moment I stepped in the room. The salesman listened to what I needed and found the best vehicle for me. Everyone was attentive from the moment I stepped in the room. The salesman listened to what I needed and found the best vehicle for me. More

Wonderful Service! Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling. More

Awesome service The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael d The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future More

Professionalisms Unlike other dealerships who don’t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No Unlike other dealerships who don’t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No hassle not pushy, but overall good service. Rafael Gaona was the best salesman. He got me a great deal on my truck. I would definitely recommend you to go visit these guys. Thanks for the great service and professionalism. More

Southwest Kia I love Southwest Kia! Best experience ever with a dealership. My sales rep Fernando Silva wa so nice and personable, I felt like we had known him fore I love Southwest Kia! Best experience ever with a dealership. My sales rep Fernando Silva wa so nice and personable, I felt like we had known him forever. The team at Southwest Kia did everything in there power to get me what I wanted and needed. I love my new Sedona. More

Jonathan is the MAN!!! Jonathan presented himself humble, appreciative, and courteous when it came to me buying my 1st new car in 4 years. I honestly believe that the contin Jonathan presented himself humble, appreciative, and courteous when it came to me buying my 1st new car in 4 years. I honestly believe that the continuity that is in place will set a precedent for future car buyers to keep coming back to Southwest Kia! Shout out to Bill Dickason!!!!!! More

BEST CAR BUYING EXPERIENCE EVER I truly enjoyed my experience here at Southwest Kia of Dallas. My experience was made because of Amir, A.B., Mustafa, as well as the finance manager. I truly enjoyed my experience here at Southwest Kia of Dallas. My experience was made because of Amir, A.B., Mustafa, as well as the finance manager. I was fellow car salesman at a highly rated dealership, and I know how long this process can take. Also I know how hectic things can be, but sure enough Southwest Kia of Dallas was without a doubt the best dealership that I have ever been to. Most of the time when you buy a car you spend most of your day there, but I was in and out within 1 hour and minutes. I personally owe a HUGE THANKS to all of the men above. Without them I would not be here today with my beautiful new vehicle. If you are looking for a vehicle I wouldn't go anywhere else, but Southwest Kia of Dallas. More