
Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Salvador reached out to us to come in and take a look at an Optima. But then said it was sold. He then told us to come in and take a look at a Kona. I drove an hour to test drive it and he said it sold. I a an Optima. But then said it was sold. He then told us to come in and take a look at a Kona. I drove an hour to test drive it and he said it sold. I asked him when it sold and he told me earlier in the day. I asked him why did he have me come in if it was already sold. He didn’t have an answer. Just that he will find me a car. I didn’t appreciate being lied to and when I told him I wanted to leave. He said no problem and let me walk out the door. Clearly he didn’t need my business More
Southwest Kia has always done well by me. My latest service advisor Jeff was very attentive and helpful. I wish their shuttle service was quicker and covered more distance, but overall I have My latest service advisor Jeff was very attentive and helpful. I wish their shuttle service was quicker and covered more distance, but overall I have always had good experiences bringing my vehicle to Southwest Kia. More
Straight to the point friendly accommodation and courtesy , follow up superb and put me in the newest model . , follow up superb and put me in the newest model . More
The sales agent help me with al my needs thank you very much, I will recommend you, great job, much, I will recommend you, great job, More
Service Center Review: Southwest Kia Mesquite's service dept was booked so they scheduled an appointment for August 19, 2024 at Southwest Kia Dallas. Our 2024 Kia Seltos SUV (12,000 miles, less than a yea dept was booked so they scheduled an appointment for August 19, 2024 at Southwest Kia Dallas. Our 2024 Kia Seltos SUV (12,000 miles, less than a year old), carrying 3 adults and 1 child would dip and bottom out while running over bumps on the interstate at speed liimit, as though the suspension failed. We've never ridden anyone or carried any heavy weight in the backseats prior to this so didn't know the SUV would perform this poorly. Service Tech said that the maximum weight capacity is 750 lbs (which is unbelievable) and that they could not replace the shocks with heavy duty ones due to warranty. This means that we can't transport over two people in my family without having a really hard/rough ride. Someone almost hit us and when the car swerved, it tilted because the traction was not good (due to the shocks/suspension in my opinion). The Seltos is still in the shop as they try to resolve the issues above. Meanwhile, we are without any transportation, no bus routes and no loaner car while the work is being done. I've had to change my work schedule to work from home because I can't get to work without paying over $75 r/t for an Uber, let alone going to doctor appointments and running small errands. I used to love my Seltos and even recommended it to family and friends, but now am considering trading-in this 2024 Kia Seltos! THIS IS RIDICULOUS AND FRUSTRATING! More
My salesman Albert and his Supervisor were amazing they were very nice and professional and made every step quick and easy. were very nice and professional and made every step quick and easy. More
This was the best experience I have had at a dealership. With my age I feel I was never taken serious and they always tried to take advantage. You don’t get that kind of service at Southwest. If you ever wa With my age I feel I was never taken serious and they always tried to take advantage. You don’t get that kind of service at Southwest. If you ever want to buy a car. Go see my man Jose. The best customer service I have ever experienced. He knew the awnser to all my questions about the car. Heck he awnsered questions before I could ask them. All around a great family environment and they gained a forever customer. Thank you for the new car!! More