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Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
1,150 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,150 reviews

April 10, 2024

The entire staff is amazing! Des Ause Michelle Jeff and Jorge are a great team and Larry and Edwin are awesome More

by Desaraie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause, des, meech, Jorge, jeff
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Apr 11, 2024 -

Southwest Kia - Dallas responded

It's wonderful to know that you had such a positive experience with our Southwest Kia team throughout your recent visit. Thank you for sharing your review, we look forward to serving you again in the future!

Helpful
April 09, 2024

This dealership is a clean facility. My service guy was Johnny on the spot. He was very friendly and got me in and out. He also offered me some snacks :) More

by gina.crain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 09, 2024 -

Southwest Kia - Dallas responded

Gina, we're so glad to know that you appreciated the timely and friendly service from our Southwest Kia team. We look forward to assisting you again in the future with any vehicle needs, thank you for the review!

Helpful
April 09, 2024

Sat there an hour and a half being patience asked me if I needed something. Thank you for caring. More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Apr 09, 2024 -

Southwest Kia - Dallas responded

We appreciate your patience throughout the extended wait time you experienced during your recent visit. It's great to know that our team provided you with top-notch service. We look forward to serving you again in the future, safe travels!

Helpful
April 09, 2024

Michelle was my service representative. She was exceptionally communicative and friendly. There were no moments in which I felt blindsided. The system they use to communicate services and t More

by Kristian Lannuier
Recommend Dealer
Yes
Employees Worked With
Michelle, service center rep
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Apr 09, 2024 -

Southwest Kia - Dallas responded

Kristian, it's wonderful to know that Michelle and the rest of our Southwest Kia team ensured you had an excellent experience. We strive for transparency and customer satisfaction within all we do. Thank you for the review, we look forward to serving you again in the future!

Helpful
April 07, 2024

Very nice and clean on inside I appreciate the guy that helped me out as well More

by Jaylovesbmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to share your positive feedback with us. It's great to know that you received top-notch service from our Southwest Kia team throughout your experience. We're looking forward to serving you again in the future, safe travels!

Helpful
April 04, 2024

They took good care of me and got my issues taken. Are of same day! They even walked and vacuumed my car so it looked great upon pickup. More

by Thegarrett5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
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Apr 05, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to share your positive experience and highlighting our Southwest Kia team's service! We look forward to assisting you again in the future with any vehicle needs. Safe travels!

Helpful
April 01, 2024

George was professional, courteous and engaging. I received same day reservation on a Saturday. This was surprising. I was told the service would take two and a half hours. That is exactly how long More

by derrick.oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Apr 01, 2024 -

Southwest Kia - Dallas responded

We're glad to know that George and our team at Southwest Kia were able to provide you with professional, timely service! Thank you for the positive feedback. We look forward to serving you again in the future!

Helpful
March 25, 2024

Love how they help me out with an good attitude and being Patience.. thank you More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Thorpe
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Mar 26, 2024 -

Southwest Kia - Dallas responded

Thank you so much, Priscilla, for taking the time to share your wonderful experience with us! We're thrilled to hear that you appreciated our team's helpful attitude and patience during your visit to Southwest Kia. We look forward to serving you again soon!

Helpful
March 20, 2024

This dealership is very professional and friendly and Mr. Thorpe answered all my questions and explained everything that I needed to know. I was very pleased with him. More

by margaret mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
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Mar 20, 2024 -

Southwest Kia - Dallas responded

Margaret, we're delighted to know that Mr. Thorpe and our team at Southwest Kia were able to assist you effectively! We appreciate your kind words about our professionalism and friendliness. Thank you for choosing us!

Helpful
March 20, 2024

Worked with my schedule. Had limited time and they met my requirementss and time line More

by Travelingbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle gomez
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Mar 21, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear that we were able to accommodate your busy schedule and meet your requirements promptly at Southwest Kia! Customer satisfaction is our top priority, and we're committed to providing convenient and efficient service to all of our valued customers. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future.

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